In-House Training

Train your organisation’s delegates as mediators with the Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading 40-hour professional mediation training course.

This tailored two-day course is intended for anyone working in housing associations and local authorities whose role involves repairing or improving relationships in a neighbourhood setting, addressing interpersonal conflict at an early and informal level through mediation.

If you’re thinking of using mediation to resolve interpersonal disputes, this one-day programme will give your employees a clear understanding of mediation what it is and what it can do. The programme is suitable for all levels of staff and ideal for those with no prior experience of conflict resolution.

This popular one-day course offers a practical grounding in the skills and knowledge required to resolve conflict. The course equips your delegates with an understanding and a set of skills to be able to better address both their own and others’ disagreements.

Dust off your mediation skills, get a reminder of some key concepts in interpersonal mediation, and get your questions answered in this highly interactive one-day refresher course.

Case Supervision, delivered as a ½-day or 1-day session, is a structured way of getting consultative support, allowing you to develop your skills beyond what you learned in your training, and helping to ensure that you are mediating effectively, professionally, and safely.