Our one-day workplace mediation service is a quick, cost-effective, and private method of resolving disputes: saving the stresses and costs of formal action, minimising absenteeism, and conforming to current best practice. It focuses on all parties getting what they want from their working relationships with others, and on moving forwards amicably with a mutual agreement.
Workplace mediation is also be suitable for teams in dispute (where there are four or more parties involved) in a process that can spread over multiple days.
Workplace mediation is used to address:
Allegations of bullying, harassment, and unfair treatment
Issues with management styles
Re-organisation or re-deployment difficulties
And benefits include:
Working relationships are preserved, improved, and future-proofed
Costly and time-consuming formal action is avoided
Staff can be retained and training needs are identified
The employer conforms to legislation and best practice
A completed referral form, providing us with details of the dispute and of the parties, and a signed booking form all are that is needed to book in the case.
The case manager will liaise with the referrer to organise the logistics, including timings, contact information, and online links (if required).
The mediator will meet with each party individually to discuss the dispute to date. These private sessions will last for approximately 1½ hours each.
Getting parties together for half a day allows for a comprehensive airing of views, as well as a discussion with a view to building an agreement.
The agreement is a joint plan of action decided upon by the participants. The mediator can write it up as a good faith agreement to give to both parties.
If there is a third-party referrer, UK Mediation will provide them with a Mediation Summary on the next working day (subject to parties’ consent).
The case manager will follow up the situation after an agreed period by contacting the parties confidentially to see if the agreement is working.
We understand that you may have some queries about how workplace mediation works.
We’ve answered some of the most Frequently Asked Questions below.
Here at UK Mediation, we treat workplace conflict as a failure of dialogue and as a breakdown in a working relationship.
Our relational model, re:talk, aims to restore dialogue, repair relationships, and rebuild teams, while re:connect allows us to achieve the same objectives through online mediation.
Want to find out more or get a quote from us?
We're a friendly bunch at UK Mediation and we're always happy to talk about our mediation services.
Please get in touch!
In this free 45-minute webinar, we see a dispute between two colleagues who share an office and who have very different working styles.
Our Founder, Dr Mike Talbot, then takes you through our seven-stage mediation process and looks at how it can be applied to a workplace dispute.Watch the webinar