Mediation Services

Our workplace mediation service can be used for disputes involving up to three parties, as well as entire groups and teams. Issues could include personality clashes, miscommunications, grievance-type issues, and low-level cases of bullying and harassment.

Our neighbourhood mediation service can help neighbours to get back on good terms. Issues that mediation can resolve include boundary disputes, anti-social behaviour, fall outs over parking and upkeep of communal areas, and general interpersonal conflicts.

Our tenancy mediation service can help to resolve interpersonal disputes between tenants and landlords. Potential reasons for conflict could include rent arrears, maintenance issues, upkeep of communal areas, and disagreements over responsibilities.

Our family mediation service can help families who want to stay together, but is not suitable for those who are in the process of divorcing. Mediation can be used to resolve communication breakdowns between family members, personality clashes, and conflict arising from critical incidents.

Our medical mediation service helps to build better dialogue between medical professionals and patients and/or patients' families. It can address disputes around receiving bad news, critical care choices, care not meeting expectations, and ethical issues around religious or cultural beliefs.

Our complaints mediation service can help resolve complaints without the need for going to court. The service can address faulty or mis-sold goods, services not meeting expectations, unsatisfactory treatment of a customer, or breakdowns in communication.

Our commercial mediation can keep the process of resolving financial or contractual disputes simple. It can be used to address business disputes, contractual issues, certain cases of debt, personal injury claims, copyright and IP disputes, and small claims.

One-to-one Conflict Coaching sessions allow individuals to develop an understanding of conflict, to enhance the effectiveness of their interactions with others, and to prepare them for future conflicts that could arise.

Our team facilitation sessions will get your team or work group back up to their usual high-performing standards: communicating more openly, collaborating more fully, and all pulling in the same direction.