Our origins in psychotherapy, people management, and conflict


One of the unique offerings here at UK Mediation is having our origins in psychotherapy. During the 1990s, Dr Mike Talbot, our founder, is engaged in academic research and private psychotherapy work, while also working in management in both the NHS and in the private sector. Applying this knowledge in the field of mediation has given us an unrivalled set of insights: thoroughly understanding the people who are in conflict as a means to supporting them to resolve that conflict.


Mike Talbot, our founder, does pioneering work applying psychotherapy in the field of conflict resolution.


As the business grows and matures, we accumulate all of the accreditations and industry recognition our growing client base expects. Our workplace mediation experience continues to grow as more and more businesses recognise the benefit.

-February 2001

We undertake our first major overseas work in Spain and Gibraltar.

-January 2006

We work with HM Courts Service to set up The National Mediation Helpline.

-March 2006

Due to expansion, the company is re-incorporated as UK Mediation Limited.

-August 2006

We are awarded the Investors in People standard.


With a full decade’s trading history under our belt, we set our sights on further differentiating the business from our competition and achieving more industry and academic recognition.

-February 2012

We are awarded the ISO 9001 quality standard.

-March 2013

We launch the UK’s first ever Level 4 mediation qualification.

-September 2014

OFQUAL recognises our Level 4 mediator qualification on their Register of Regulated Qualifications.

-January 2017

After years of study and research, our CEO, Dr Mike Talbot, achieves a doctorate in psychology.

-October 2017

We begin our long standing working relationship with Great Ormond Street Hospital.

-April 2018

We work with the Northern Ireland Civil Service to set up their internal mediation service.

-September 2018

We continue our overseas expansion by working with several mainland European organisations, including the European Centre for Disease Prevention and Control (ECDC) and the Innovative Health Initiative (IHI).

-July 2019

We formally launch our unique relational model of mediation, re:talk, arising from Dr Mike Talbot's own doctoral studies, as well as lessons learned from conducting thousands of mediation cases.


Now recognised as the UK’s leading providers of mediation services and training, and with over 20 years’ experience, we look to continue our expansion and bring the benefits of mediation to a wider audience.

-January 2021

Our Level 4 qualification is formally recognised as a ‘Certified Mediator Training Program’ by the International Mediation Institute (IMI).

-June 2021

Our European branch, EU Mediation, is set up to serve mainland Europe with our high-quality mediation services and training.

-June 2021

Our industry-leading Conflict Resolution Pathway is officially launched to help provide a routemap for organisations to deal with conflict.