History

Our origins in psychotherapy, people management, and conflict

1990s

One of the unique offerings here at UK Mediation is having our origins in psychotherapy. During the 1990s, Dr Mike Talbot, our founder, was engaged in academic research and private psychotherapy work, while also working in management in both the NHS and in the private sector. Applying this knowledge in the field of mediation has given us an unrivalled set of insights: thoroughly understanding the people who are in conflict as a means to supporting them to resolve that conflict.

-1994-1999
Mike Talbot, our founder, does pioneering work applying psychotherapy in the field of conflict resolution.

2000s

As the business grows and matures, we accumulate all of the accreditations and industry recognition our growing client base expects. Our workplace mediation experience continues to grow as more and more businesses recognise the benefit.

-February 2001
The company undertakes its first major overseas work in Spain and Gibraltar.
-February 2003
We gain Law Society accreditation as a CPD provider.
-January 2006
We work with HM Courts Service to set up The National Mediation Helpline.
-February 2006
We become one of the first providers to be accredited by The Civil Mediation Council.
-March 2006
Due to expansion, the company is re-incorporated as UK Mediation Limited.
-August 2006
The company is awarded the Investors in People standard.
-September 2006
The Trading Standards Institute accredits our training in mediation for consumer disputes.
-June 2008
The Bar Standards Board accredits UK Mediation to provide CPD.

2010s

With a full decade’s trading history under our belt, we set our sights on further differentiating the business from our competition and achieving more industry and academic recognition.

-January 2012
Our accredited commercial mediation training is recognised by The Chartered Institute of Arbitrators.
-February 2012
The company is awarded the ISO 9001 quality standard.
-March 2013
The UK’s first ever Level 4 Mediator Qualifications are launched by UK Mediation.
-September 2014
OFQUAL recognises our Level 4 and Level 5 mediator qualifications on their Register of Regulated Qualifications.
-January 2017
After years of study and research, our CEO, Mike Talbot, achieves a doctorate in psychology.
-October 2017
UK Mediation begins its long standing working relationship with Great Ormond Street Hospital.
-April 2018
We work with the Northern Ireland Civil Service to set up their internal mediation service.
-September 2018
The company continues its overseas expansion by working with the European Centre for Disease Prevention and Control (ECDC) in Stockholm, Sweden.

2020s

Now recognised as the UK’s leading providers of mediation services and training, and with over 20 years’ experience, UK Mediation looks to expand further and bring the benefits of mediation to a wider audience.

-January 2021
Our Level 4 qualification is formally recognised as a ‘Certified Mediator Training Program’ by the International Mediation Institute (IMI).
-June 2021
Our European branch, EU Mediation, is set up to serve mainland Europe with our high-quality mediation services and training.
-June 2021
Our industry-leading Conflict Resolution Pathway is officially launched to help provide a routemap for organisations to deal with conflict.