UK Mediation | The Interpersonal Mediation Practitioner’s Certificate
Training

The Interpersonal Mediation Practitioner’s Certificate

£1795 + VAT per learner

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Become an Accredited Mediator.

Train to be a mediator with the five-day, face-to-face Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading professional mediator qualification.

The IMPC qualifies you to be able to resolve any and all types of interpersonal conflict. This includes workplace disputes, family and neighbourhood fall-outs, medical disputes, and complaints.

  • Resolve all types of interpersonal disputes

  • The UK’s only Level 4 mediation course

  • Become an IMI Qualified Mediator

Why train with UK Mediation?

Trained by real mediators

All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!

Held in world-class venues

We ensure that our courses are held in only the best venues in major UK cities. All of our locations have fantastic catering, great transport links, and plenty of hotel choices nearby.

Register of Regulated Qualifications

Our training course sits on Ofqual’s framework, the official regulator of examinations. It is recognised at Level 4 - the highest mediator qualification available in the UK.

Internationally-recognised training

The IMPC is formally recognised as a Certified Mediator Training Program by the International Mediation Institute. This means that your qualification is recognised globally, not just in the UK.

ISO:9001 quality standard

ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.

Lifetime post-course support

All successful delegates will receive exclusive access to our online IMPC Learner Zone, a hub of useful information, tools, and resources for qualified mediators.

About UK Mediation

About the course

The course covers everything you need to know to become a professional mediator, including:

Our trainers have a wealth of practical experience in delivering mediation sessions and are able to adapt the course content to the make-up of the particular learning group.

The aim of the five-day course is to get you to the point of being confident and competent to practice all types of interpersonal mediation, and to get you to the point of Accredited Mediator status.

At the conclusion of the course, you will be able to:

All of our courses are live, interactive events, run by a practising mediator who is an expert in the field.

We use a range of methods to deliver the course, including:

The course is delivered face-to-face at one of our training venues, where we can use custom-made video material, carry out discussions, run small group exercises, and have some practice sessions.

What our learners say

"A superb course, which exceeded my expectations. The pace of learning was perfect and I feel like the learning outcomes are now embedded in my practice."
Reneé McCulloch Great Ormond Street Hospital
"There was a very good mix of theory and practical work too, with the role plays being particularly useful. Overall, the whole learning experience was both enjoyable and beneficial!"
Carys Parry The Conservative Party
"I really enjoyed the course. It was a safe place for practice, which brought the mediation theory to life. Pace and balance of teaching and practice were perfect for me too."
Debby Hyde Mars Incorporated
"A very well-paced course. The role play enabled me to put the theory into practice, which was fun and an excellent way for me to learn. The instructor was very patient and articulate too."
Shelley Smith The Royal Navy
"Really enjoyed the course - I learnt a lot. The role play was particularly useful as I couldn't get this elsewhere. There was a lot covered, but I wouldn't want to lose any of it."
Kate Servant The Open University

Book your place

Discounts

We offer a 10% discount for any ONE of the following reasons:
  • Early-Bird Paid for 90 days in advance of the course.
  • Charity or NHS Funded by a UK charity or NHS Trust.
  • Group Booking 3+ learners from the same organisation.
Discounts will be applied at the next step.
Discounts cannot be used in conjunction with the ELCAS scheme.

What's included

  • 5 days of face-to-face training (Monday-Friday, 9-5)
  • Professional training pack
  • Practical and written course assessments
  • Unlimited post-course support
  • Access to the IMPC Learner Zone
  • Accreditation with AIM Qualifications
  • Accreditation with the International Mediation Institute (IMI)

Start now...

Total cost
£ + VAT

We work with some of the UK’s biggest organisations…

Have questions about the course?

We understand that you may have some queries about the course’s content, the resulting qualification, or about how the training is delivered. We’ve gathered together some of the most Frequently Asked Questions and have answered them below.

Please get in touch if you have any questions we might have missed and one of our experts will be more than happy to help.

Are there any prerequisites to attending the course?
No. We welcome a wide variety of delegates on to the course, ranging from those who are experienced in mediation but who don’t have the formal qualification, all the way through to those undergoing a complete career change.

Our training takes you right from the very start – the psychology behind why we get into conflict – and our trainers are experts in getting groups on to the same page.
What are the timings and duration of the course?
All of our accredited courses run from Monday to Friday, 9am to 5pm.

Delegates must attend for all 40 hours in order to achieve the qualification, as outlined by AIM Qualifications.
Will I be a qualified mediator after completing the course?
Absolutely! Our qualifications set the standard in mediation training!

You will be an Accredited Mediator, holding a highly-regarded Level Four qualification, which is externally accredited by AIM Qualifications and quality assured by The British Assessment Bureau. You will be ready to go straight out and start getting your first mediation cases!
What kinds of mediation will I be able to practice?
This course will qualify you to be able to mediate all types of interpersonal disputes: workplace, neighbourhood, tenancy, family relationship, medical, and complaint cases.

The course does not cover couple separation or commercial disputes as these both require some degree of legal knowledge. And as we are not trained lawyers, we try to stay away from these areas!

What we do find, however, is that even in these types of disputes, there is always an aspect of interpersonal conflict. Therefore, the course may help you to resolve this as part of a wider skillset.
How can I compare mediation training courses?
Investing in mediation training is something you probably only do once, and you want to get it right. Therefore, you need to make sure that the training provider is externally-accredited, has some form of quality assurance in place, and that they offer progression routes.

Our IMPC course is externally accredited by AIM Qualifications, is formally recognised by the International Mediation Institute (IMI), and has achieved the highest level of quality assurance on the market (the ISO-9001). We also offer a range of additional training options for those who are trained mediators.
Why can't this course be done online?
First, you need the live observation and feedback from the tutor – a practising mediator – in order to develop your skills to the required level. Secondly, the accreditation requires that you demonstrate your skills and competence to the tutor, and third, we believe that interactional skills need to be taught and developed face-to-face.
Do you offer support after I become a mediator?
We do. And, while we can’t go out and find cases for you, we do have a dedicated team who are on-hand and ready to provide advice and support as and when you need it.

Once you are qualified, we also provide access to the IMPC Learner Zone, an exclusive members-only area of our website. Here, you will be able to revisit training materials from your course, download all of the forms and templates that you will need for your practice, and log requests for support.
Is the course affiliated with a professional body?
The course is formally recognised as a Certified Mediator Training Program (CMTP) by the International Mediation Institute (IMI), an organisation that aligns closely with our aims and professional ethos.

For our learners, this means that they become ‘IMI Qualified Mediators’. Their qualification is therefore recognised globally, not just in the UK.
Will I go on to a register or panel after I complete the course?
Thanks to our partnership with the International Mediation Institute (IMI), you will have the option to be put on to a register of ‘IMI Qualified Mediators’.

This will give you access to tools for your professional development, as well as giving you a way to verify the standard and quality of your completed training. Your listing will also give visitors to the IMI website a way to search for and contact you directly.

Becoming an Interpersonal Mediator

Watch our recent webinar on how you can become a professional mediator,
either as part of an organisation or as a freelance practitioner.