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Train to be a mediator with the five-day, face-to-face Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading professional mediator qualification.
The IMPC qualifies you to be able to resolve any and all types of interpersonal conflict. This includes workplace disputes, family and neighbourhood fall-outs, medical disputes, and complaints.
Resolve all types of interpersonal disputes
The UK’s only Level 4 mediation course
Become an IMI Qualified Mediator
All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!
We ensure that our courses are held in only the best venues in major UK cities. All of our locations have fantastic catering, great transport links, and plenty of hotel choices nearby.
Our training course sits on Ofqual’s framework, the official regulator of examinations. It is recognised at Level 4 - the highest mediator qualification available in the UK.
The IMPC is formally recognised as a Certified Mediator Training Program by the International Mediation Institute. This means that your qualification is recognised globally, not just in the UK.
ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.
All successful delegates will receive exclusive access to our online IMPC Learner Zone, a hub of useful information, tools, and resources for qualified mediators.
The course covers everything you need to know to become a professional mediator, including:
The psychology of conflict: what makes people the way they do and how this will influence what we do as mediators
The principles of mediation: how mediation compares with other ways of resolving disputes, and how to choose what sorts of situations should be mediated
Dealing with resistance: Getting people’s buy-in and dealing with resistance and disruption during the sessions
The structure of the mediation process: the steps and stages of our seven-stage mediation model, and the purpose of each stage
The responsibilities of the mediator: what the mediator adds that the parties can’t do for themselves, and the importance of confidentiality and impartiality
Taking your practice forward: how you will apply your new skills, conforming to best practice, and adhering to a Code of Conduct.
Our trainers have a wealth of practical experience in delivering mediation sessions and are able to adapt the course content to the make-up of the particular learning group.
The aim of the five-day course is to get you to the point of being confident and competent to practice all types of interpersonal mediation, and to get you to the point of Accredited Mediator status.
At the conclusion of the course, you will be able to:
Compare and contrast mediation with other forms of dispute resolution
Identify the skills and qualities of an effective mediator
Understand how to apply mediation
Set up and run mediation sessions
Achieve the six learning outcomes of the Interpersonal Mediation Practitioner's Certificate
All of our courses are live, interactive events, run by a practising mediator who is an expert in the field.
We use a range of methods to deliver the course, including:
Video of a simulated dispute
Lecture and discussion
Practice sessions with simulated case material
Real-life case studies
The course is delivered face-to-face at one of our training venues, where we can use custom-made video material, carry out discussions, run small group exercises, and have some practice sessions.
We understand that you may have some queries about the course’s content, the resulting qualification, or about how the training is delivered. We’ve gathered together some of the most Frequently Asked Questions and have answered them below.
Please get in touch if you have any questions we might have missed and one of our experts will be more than happy to help.