£1795 + VAT per learner
Train to be a mediator with the five-day, face-to-face Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading professional mediator qualification.
The IMPC qualifies you to be able to resolve any and all types of interpersonal conflict. This includes workplace disputes, intra-family and neighbourhood fall-outs, medical disputes, and complaints.
We are specialists in resolving interpersonal disputes. If you are looking for commercial mediation training, or for a programme which covers divorce and separation mediation, this course would not be appropriate.
Learn to resolve all types of interpersonal disputes
The UK’s only Level 4 mediation course
Become an 'IMI Qualified Mediator'
All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!
We ensure that our courses are held in only the best venues in major UK cities. All of our locations have fantastic catering, great transport links, and plenty of hotel choices nearby.
Our training course sits on Ofqual’s framework, the official regulator of examinations. It is recognised at Level 4 - the highest mediator qualification available in the UK.
The IMPC is formally recognised as a Certified Mediator Training Program by the International Mediation Institute. This means that your qualification is recognised globally, not just in the UK.
ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.
All successful delegates will receive exclusive access to our online IMPC Learner Zone, a hub of useful information, tools, and resources for qualified mediators.
The aim of this five-day course is to get you to the point of being confident and competent to practise all types of interpersonal mediation, and to get you to the point of Accredited Mediator status.
At the conclusion of the course, you will be able to:
Understand the underpinning principles of interpersonal mediation
How mediation compares with other forms of dispute resolution. Why and how mediation works: putting people and their needs at the heart of the process.
Understand how people's behaviours can impact upon conflict
What makes people behave the way they do when they are in conflict and how this will influence what we do as mediators. Getting people’s buy-in.
Understand the structure of the mediation process
The steps and stages of our structured mediation model, and the purpose and structure of each stage. What can go wrong and dealing with the unexpected.
Understand the particular role of the mediator
The mediator’s role, how this differs from other roles, and the importance of impartiality and confidentiality. Where mediation fits in with other processes.
Understand the skills required for effective mediation
You will mediate simulated cases alongside fellow learners and receive detailed feedback. Having a go at one of our specially-chosen case examples.
Reflect upon your practice and consider your own development
Your strengths and areas for improvement as mediators, and how you will specifically apply your new skills and knowledge in the future.
The Interpersonal Mediation Practitioner's Certificate covers everything you need to know to become a professional mediator.
This includes:
The psychology of conflict
What makes people behave the way they do when in conflict and how this will influence what we do as mediators.
The principles of mediation
How mediation compares with other ways of resolving disputes and how to choose what sorts of situations should be mediated. How and why mediation works.
Managing the mediation process
The steps and stages of our structured seven-stage mediation model and the purpose of each stage. Dealing with resistance, disruption, and unexpected obstacles during the mediation sessions.
Key mediation skills
Practising on simulated cases and receiving live feedback from your tutor. Learning key skills such as reframing, reflection, and active listening.
Diversity competence
Acknowledging that diversity of some sort exists among all participants and that only through acknowledgement can we achieve the best kind of resolution
Taking your practice forward
Your strengths and areas for improvement, and factoring these into a personal development plan. Conforming to best practice and adhering to UK Mediation’s Code of Conduct.
Our trainers have a wealth of practical mediation experience and are able to adapt the course content to the make-up of the particular group.
All of our courses are live interactive events run by a practising mediator who is an expert in the field.
We use a range of methods to deliver the course, including:
Custom-made video clips
Lecture and live discussion
Group exercises
Practice sessions with simulated case material
Real-life case studies
The course is delivered face-to-face at one of our training venues, where we can use custom-made video material, run small-group exercises, and take part in some case simulations.
We understand that you may have some queries about the course’s content, the resulting qualification, or about how the training is delivered. We’ve gathered together some of the most Frequently Asked Questions and have answered them below.
Please get in touch if you have any questions we might have missed and one of our experts will be more than happy to help.
Watch our recent webinar on how you can become a professional mediator,
either as part of an organisation or as a freelance practitioner.
We’re a friendly bunch here at UK Mediation and we’re always happy to discuss your requirements.
admin@ukmediation.net 0800 772 0778We’re a friendly bunch here at UK Mediation and we’re always happy to discuss your situation and offer impartial advice.
admin@ukmediation.net 0800 772 0778
