"The content was excellent and the one-to-one interface with the trainer was great. The best parts were the numerous roleplay scenarios that gave me valuable hands-on experience."
Roseann Mucheru
United Nations
"A very informative and useful course that can be applied to everyday life. I learnt a lot about what mediation is and how the process functions, and it was useful to have a go at being a mediator in practice."
Chungki Tseng
International Atomic Energy Agency
"The training was very well prepared and tailored for our needs. The trainer was excellent in leading the group through the course."
Joanna Glab
European Centre for Disease Control and Prevention
"The trainer was very experienced and had a great knowledge of mediation. Their input in the sessions was very helpful and of great value."
Patricia Maes
Innovative Health Institute
"I have thoroughly enjoyed the course and have a learnt a huge amount about conflict resolution. I now feel confident with the stages of mediation."
Sharlene Lima
Citizens Advice Bureau Gibraltar
"This experience has been very beneficial to me and to the organisation. I feel that the role plays were especially useful in demonstrating the different characters that a mediator is likely to come across."
Madonna Henry
St Helena Government
