UK Mediation | Case Supervision | In-House Consultative Support for Mediators

Develop your mediation skills, build your confidence, and sharpen your insight as a mediator.

Mediation work can be emotionally draining and some cases can test your understanding of the mediator role, identifying gaps in your skills and knowledge.

Case Supervision is a structured way of getting consultative support, allowing you to develop your skills beyond what you learned in your training, and helping to ensure that you are mediating effectively, professionally, and safely.

About the course

These sessions are designed to develop your mediation skills and sharpen your insight as a practising mediator.

At the conclusion of either the half-day or full-day session, you will be able to:

Reflect on cases that they have been able to work on
What went well and what could have gone better: informing how you will approach your next cases
Review the ethics and safety of their current practice
Making sure that your mediation practice is safe, ethical, and professional.
Identify improvements to you practice
Practical steps to improve the service, including advice from an expert mediator

Our Case Supervision sessions can be tailored to the group's requirement and a lot of the content will be decided on the day.

A typical session may include:

Individual presentation of cases
Group discussion on points arising from cases presented
Highlighting of learning points
Ethical and professional considerations: working safely
Input on specialist topics from the supervisor
Identifying ongoing training needs

Delivered face-to-face or online, our professional supervisors are qualified and experienced mediators, trained in a recognised and widely-used model of case supervision.

In these sessions, groups of in-house mediators can have an opportunity to reflect on mediated cases, continue to develop their skills, and ensure that their work is safe and ethical.

What our learners say

"It was very interesting to meet other colleagues and all learn from each others' experiences. I gained insight and useful tools for the future."

Sarah Chaplin Royal Cornwall Hospitals NHS Trust

"The session was delivered in a way that recapped and consolidated my learning and skills. it was great listening to real stories."

Jacquie Fuller Sussex Health & Care Partnership

"I have thoroughly enjoyed the session, which was very informative and valuable to apply in my role."

Usha Munbodh CAYSH

Get a quote

Want to find out more or get a quote from us?

We're a friendly bunch at UK Mediation and we're always happy to talk about our training courses.

Whether you're interested in a specific course of ours, or if you would just like some friendly advice, just fill out the form and we'll get straight back to you.

Please get in touch!

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Course FAQs

We understand that you may have some queries about the course’s content, the resulting qualification, or about how the training is delivered.

We’ve gathered together some of the most Frequently Asked Questions and have answered them below.

Would this session be a good introduction to mediation?

Our Case Supervision sessions are designed for those who have trained in mediation and who are actively mediating within the organisation.

If you were looking to become a fully-qualified mediator, we would instead recommend our externally-accredited qualification, the Interpersonal Mediation Practitioner's Certificate.

Or, if you were just looking for some practical skills to take away and begin using, our range of short skills courses would be more appropriate.

Who should attend this course?

This Next Steps course would be suitable for any group that has previously trained in mediation, and that has an ongoing caseload.

We've delivered Supervision sessions to organisations from a wide range of sectors, including NHS Trusts, charities, local authorities, and housing associations.