Mediation Refresher

Dust off your mediation skills and get your practice back on track.

We want to offer you a reminder about what you have learned on your training, to give you a chance to practise on a simulated case, and to share experiences of any cases that you have been lucky enough to complete.

We encourage people to contribute to the agenda, by inviting you to say what you would like to see during the day. In addition to the topics chosen by you, we make sure to include a slot for the revision of the step-by-step mediation model, a chance for everyone to get some practice on a simulated case, and to get some individual feedback from our trainers.

At a glance...

  • ½-day or 1-day course
  • Face-to-face or online
  • For 6 to 12 delegates
  • Pre-course consultation
  • Delivered by expert trainers
  • Fully-customised materials
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  • Revision of the seven-stage model

  • Revisit key mediation skills and tools

  • Receive live consultative support

Why train with us?

Tailored course materials

We carry out an in-depth pre-course consultation prior to delivery, and then tailor the materials and case scenarios to those specific requirements.

Trained by real mediators

All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!

ISO:9001 quality standard

ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.

Lifetime post-course support

At any point following your training, you can get in touch with us to discuss queries and ask for advice. We can also provide you with any forms or documents that you might need.

About UK Mediation

About the course

The aim of this one-day course is to give you a refresher of your training and to send you away feeling confident and ready to take on your next cases.

At the conclusion of the course, you will be able to:

Our Mediation Refresher gives you a lively reminder of what you learned in your mediation training, and re-boosts your confidence and competence as a practising mediator.

This includes:

Our trainers have a wealth of practical mediation experience and are able to adapt the course content to the make-up of the particular group.

All of our courses are live interactive events run by a practising mediator who is an expert in the field.

This course includes a combination of:

The course is delivered face-to-face at your location, or online via Zoom or Teams, where we can use custom-made video material, run small-group exercises, and take part in some case simulations.

What our learners say

"The course was really useful as it helped us to consolidate our knowledge and increase confidence in our skills. Thanks for supporting us on our learning journey."
Sara Negrinotti Innovative Health Initiative
"This was an excellent opportunity to revisit the seven-stage model and refresh the techniques used with fresh ideas, different views, and experiences."
Susan Bethel Sussex Partnership NHS Foundation Trust
"It's always great to re-visit and to discuss with others. It was really good that the trainer could give a bit more detail about some of the things we were unsure about and I liked that the session was tailored to what we needed."
Claire Godden-Rasul Durham University
"This was an excellent day. Well facilitated and provided lots of information and opportunities to discuss issues."
Noreen Sinclair London South Bank Universty
"A good refresher and a chance to go over specific aspects of the subject. It was useful to go over 're-framing' and forming agreements too."
Janet McDonald Cumbria Constabulary
"It was very helpful to run through some conflict scenarios and get a reminder of the key points in delivering mediation."
Rebecca Butler Nottinghamshire Police
"Loved the opportunity to ask questions. The trainer encouraged opinions and points of view from the group - I found this very valuable."
Mark Naylor Southampton City Council
"A very good refresher course which met my objectives. The trainer was brilliant and allowed enough time for discussion on specific topics."
Paula Wright Optivo
"The videos were great and I gained examples from watching an experienced mediator. Really enjoyed the teamwork aspect and the refresher in general."
Yvonne Brown Nottingham City Homes

Get a quote

Want to find out more or get a quote from us?

We're a friendly bunch at UK Mediation and we're always happy to talk about our training courses.

Whether you're interested in a specific course of ours, or if you would just like some friendly advice, just fill out the form and we'll get straight back to you.

Please get in touch!

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Course FAQs

We understand that you may have some queries about the course’s content, the resulting qualification, or about how the training is delivered.

We’ve gathered together some of the most Frequently Asked Questions and have answered them below.

Would this course be a good introduction to mediation?

This course is designed for those who have already completed some training in mediation.

If you were looking to become a fully-qualified mediator, we would instead recommend our externally-accredited qualification, the Interpersonal Mediation Practitioner's Certificate.

Or, if you were just looking for some practical skills to take away and begin using, our range of short skills courses would be more appropriate.

Who should attend this course?

This half-day or one-day Refresher course is suitable for anyone who has undertaken accredited mediation training.

Delegates do not have to have done previous training with UK Mediation, and their training could have been delivered by another provider.

The Psychology of Conflict

Learn more about our approach to conflict resolution, based on Dr Mike Talbot's background in psychotherapy.