We want to offer you a reminder about what you have learned on your training, to give you a chance to practise on a simulated case, and to share experiences of any cases that you have been lucky enough to complete.
We encourage people to contribute to the agenda, by inviting you to say what you would like to see during the day. In addition to the topics chosen by you, we make sure to include a slot for the revision of the step-by-step mediation model, a chance for everyone to get some practice on a simulated case, and to get some individual feedback from our trainers.
Revision of the seven-stage model
Revisit key mediation skills and tools
Receive live consultative support
We carry out an in-depth pre-course consultation prior to delivery, and then tailor the materials and case scenarios to those specific requirements.
All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!
ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.
At any point following your training, you can get in touch with us to discuss queries and ask for advice. We can also provide you with any forms or documents that you might need.
The aim of this one-day online course is to give you a refresher of your training and to send you away feeling confident and ready to take on your next cases.
At the conclusion of the course, you will be able to:
Revisit the seven-stage model for interpersonal mediation
Remembering the structure, function, and purpose of each stage. Revisiting UK Mediation’s relational model of mediation, re:talk.
Feel confident in your use of key mediation skills
Revisiting some key mediation skills, including reframing, active listening, and maintaining order. Having a go at one of our case examples.
Have some additional insights into cases you’ve worked on
Optional discussion of ongoing and completed cases: debriefing of critical incidents and reflection on personal performance.
Have a renewed awareness of mediation best practice
Re-establishing the importance of impartiality and confidentiality, and gaining an awareness of how to deal with dilemmas that you may come across.
Identify opportunities for improvements in your practice
Reflecting on your mediation practice - either freelance or in-house as part of an organisation - and receiving advice and guidance from our expert trainer.
Our Mediation Refresher gives you a lively reminder of what you learned in your mediation training, and re-boosts your confidence and competence as a practising mediator.
Revision of the seven-stage mediation model and the purpose of each stage
Skills practice: a reminder of not just what we do as mediators, but how we do it
Analysis of our custom-made video clips
Tutor feedback, advice, and guidance on best practice
Optional discussion of learners’ live cases and ones that they have completed
Our trainers have a wealth of practical mediation experience and are able to adapt the course content to the make-up of the particular group.
All of our courses are live interactive events run by a practising mediator who is an expert in the field.
This course includes a combination of:
Custom-made video clips
Lecture and live discussion
Practice sessions with simulated case material
Real-life case studies
The course is delivered face-to-face at your location, or online via Zoom or Teams, where we can use custom-made video material, run small-group exercises, and take part in some case simulations.
Want to find out more or get a quote from us?
We're a friendly bunch at UK Mediation and we're always happy to talk about our training courses.
Whether you're interested in a specific course of ours, or if you would just like some friendly advice, just fill out the form and we'll get straight back to you.
Please get in touch!
We understand that you may have some queries about the course’s content, the resulting qualification, or about how the training is delivered.
We’ve gathered together some of the most Frequently Asked Questions and have answered them below.