Mediation Refresher

£345 + VAT per learner

Top-up your mediation skills.

Dust off your mediation skills, get a reminder of some key concepts in interpersonal mediation, and get your questions answered in this highly interactive one-day online refresher course.

The course is suitable for those who have already had some mediation training, whether it be with UK Mediation or with another provider.

  • Revision of the seven-stage model

  • Revisit key mediation skills and tools

  • Receive live consultative support

Why train with us?

Experienced in virtual delivery

We’ve honed our online courses over many years to make sure that they remain interactive experiences, and to ensure that we remain the leading providers of online mediation training.

Trained by real mediators

All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!

ISO:9001 quality standard

ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.

Lifetime post-course support

At any point following your training, you can get in touch with us to discuss queries and ask for advice. We can also provide you with any forms or documents that you might need.

About UK Mediation

About the course

The aim of this one-day online course is to give you a refresher of your training and to send you away feeling confident and ready to take on your next cases.

At the conclusion of the course, you will be able to:

Our Mediation Refresher gives you a lively reminder of what you learned in your mediation training, and re-boosts your confidence and competence as a practising mediator.

This includes:

Our trainers have a wealth of practical mediation experience and are able to adapt the course content to the make-up of the particular group.

All of our online courses are live interactive events run by a practising mediator who is an expert in the field.

This course includes a combination of:

The learning group is created as a Zoom meeting, in which we can use custom-made video material, run small-group exercises, and take part in some case simulations.

What our learners say

"Very beneficial - the role play sessions and video materials were great."
Jane Gordon The Electoral Commission
"The course worked really well as the trainer let us focus on the areas we wanted a refresher in. The flexibility was great and worked well."
Chantelle Miller City of Westminster College
"My first time doing training on Zoom and it was very good and interactive. Thank you!"
Ruksana Maysum Bradford Nightstop
"The training was excellent!"
Marcella Davis Stratford-on-Avon District Council
"I liked the role plays and videos, and the trainer provided some great tips."
Jane Towey Tower Hamlets Council

Book your place


We offer a 10% discount for any ONE of the following reasons:
  • Charity Funded by a UK Registered Charity
  • NHS Funded by an NHS Trust
  • Group Booking 3+ learners from the same organisation
Discounts will be applied at the next step.
Discounts cannot be used in conjunction with the ELCAS scheme.

What's included

  • 1 day of online training, 9:30-4:30
  • PDF training guide
  • Certificate of Attendance
  • Free post-course support

Start now...

Total cost
£ + VAT

Course FAQs

We understand that you may have some queries about the course’s content, the resulting qualification, or about how the training is delivered. We’ve gathered together some of the most Frequently Asked Questions and have answered them below.

How can a course in interpersonal skills be delivered online?

At UK Mediation, we have looked long and hard at what we can deliver online and what needs to be taught face-to-face. While some of our accredited mediator programmes have to be delivered in person, we believe this course can achieve its aims and objectives with a carefully delivered online approach.

Plus, we know what we’re doing – we lead the way in virtual training delivery! We are an externally-accredited training provider and the only holders of the ISO 9001 quality standard in the mediation world. Our trainers have devised this course and refined it over the years to be a lively, interactive event, and feedback from previous learners include comments on it being ‘engaging’, ‘highly relevant’, and ‘a great confidence booster’.

Would this course be a good introduction to mediation?

This course is designed for those who have already completed some training in mediation.

If you were looking to become a fully-qualified mediator, we would instead recommend our externally-accredited qualification, the Interpersonal Mediation Practitioner's Certificate.

Or, if you were just looking for some practical skills that you can use straight away, our Mediation Skills for Facilitated Conversations course would be more appropriate.

Free Mediation Showcase

Join us in London on Thursday 25th April and see a simulated workplace mediation case in action, facilitated by Dr Mike Talbot.

Register your place

The Psychology of Conflict

Learn more about our approach to conflict resolution, based on Dr Mike Talbot's background in psychotherapy.

Watch the webinar