£345 + VAT per learner
Dust off your mediation skills, get a reminder of some key concepts in interpersonal mediation, and get your questions answered in this highly interactive one-day online refresher course.
The course is suitable for those who have already had some mediation training, whether it be with UK Mediation or with another provider.
Revision of the seven-stage model
Revisit key mediation skills and tools
Receive live consultative support
We’ve honed our online courses over many years to make sure that they remain interactive experiences, and to ensure that we remain the leading providers of online mediation training.
All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!
ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.
At any point following your training, you can get in touch with us to discuss queries and ask for advice. We can also provide you with any forms or documents that you might need.
This one-day online course gives you a lively reminder of what you learned in your mediation training, and re-boosts your confidence and competence as a practising mediator.
The day includes:
Revision of the seven-step model: the purpose of each stage and the skills required
Skills practice: a reminder of not just what we mediators do, but how we do it
Optional discussion of learners’ live cases and critical events in cases they have completed
Tutor feedback, advice, and guidance on best practice
Use of our custom-made video clips: illustrating typical dispute scenarios and how professional mediators would take them on
The aim of this one-day online course is to give you a refresher of your training and to send you away feeling confident and ready to take on your next cases.
At the conclusion of the day, you should be able to:
Re-visit the staged model for interpersonal mediation: remembering the structure and function of each stage
Feel confident in your use of key mediation skills
Have some addition insights into cases you and others are working on
Have a renewed awareness of some aspects of best practice and how to deal with mediation dilemmas
Be able to set up and run an online mediation case
All of our online courses are live, interactive events, run by a practising mediator who is an expert in the field.
This course includes a combination of:
Video clips of conflicts developing, and of the conflict being resolved by a mediator
Lecture and live input by the trainer, as well as discussion among delegates
Practice sessions with simulated case material
Discussion of learners’ and tutor’s case studies
The learning group is created as a Zoom meeting, in which we can use custom-made video material, carry out discussions, run small group exercises, and have some practice sessions.
We understand that you may have some queries about the course’s content, the resulting qualification, or about how the training is delivered. We’ve gathered together some of the most Frequently Asked Questions and have answered them below.