In-House Training

This two-day course provides learners with the skills needed to incorporate mediation into their practice. The course combines a small amount of theory with a lot of practice, and provides opportunities for your learners to try out their skills on some realistic case material tailored to your organisation.

This tailored two-day course is intended for anyone working in housing associations and local authorities whose role involves repairing or improving relationships in a neighbourhood setting, addressing interpersonal conflict at an early and informal level through mediation.

This two-day course has been designed for organisations looking to prevent homelessness caused by breakdowns in family or tenancy relationships. The programme is especially popular with those responsible for implementing the Homelessness Reduction Act 2018.

This two-day course is ideal for groups who wish to resolve interpersonal disputes between family members, especially when they involve children and/or parents and carers.

Time in education can be a challenging time for many young people. However, interpersonal conflicts involving students can often be resolved through mediation. This two-day course teaches learners how to incorporate mediation into student welfare processes.

Mediation is now strongly encouraged as an early, informal, and rapid means of resolving many types of complaints. This two-day course provides your learners with the skills required to incorporate mediation into your procedures, as well as providing plenty of opportunities for practice.

If you’re thinking of using mediation to resolve interpersonal disputes, this one-day programme will give your employees a clear understanding of mediation what it is and what it can do. The programme is suitable for all levels of staff and ideal for those with no prior experience of conflict resolution.