Mediation Skills for Family Relationships

Learn to resolve intra-family disputes using mediation skills.

This course specifically addresses the need of groups who wish to resolve intra-family disputes at the earliest possible stage. The programme is especially popular with those wishing to incorporate mediation skills into their existing roles working with families. This could be as part of a charity organisation or within local authorities.

This course aims to train your group to resolve disputes in a positive way, using the same step-by-step model employed by mediators, and teaches your delegates to resolve all manner of intra-family disputes.. Examples featured on the course could include disputes over unwanted behaviour, communication problems, substance abuse, and personality clashes.

At a glance...

  • 2-day course
  • Face-to-face or online
  • For 6 to 12 delegates
  • Pre-course consultation
  • Delivered by expert trainers
  • Fully-customised materials
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0800 772 0778

  • Facilitate conversations between family members

  • Gain key mediation skills and tools

  • Build mediation skills into your professional role

Why train with us?

Tailored course materials

We carry out an in-depth pre-course consultation with you prior to delivery, and then tailor the materials and case scenarios to those specific requirements.

Trained by real mediators

All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!

ISO:9001 quality standard

ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.

Lifetime post-course support

At any point following your training, you can get in touch with us to discuss queries and ask for advice. We can also provide you with any forms or documents that you might need.

About UK Mediation

About the course

The aim of this two-day course is to get you to the point of being confident and competent to facilitate resolution conversations between family members.

At the conclusion of the course, you will be able to:

Mediation Skills for Family Relationships covers everything you need to be able to facilitate resolution meetings between family members in conflict.

This includes:

Our trainers have a wealth of practical mediation experience and are able to adapt the course content to the make-up of the particular group.

All of our courses are live interactive events run by a practising mediator who is an expert in the field.

This course includes a combination of:

The course is delivered face-to-face at your location, or online via Zoom or Teams, where we can use custom-made video material, run small-group exercises, and take part in some case simulations.

What our learners say

"Overall experience was excellent - really informative and well presented. I really enjoyed the resources provided and it wasn't 'death by Powerpoint', which was great and really appreciated."
Christine Williamson Newport City Council
"I found the training and trainer excellent! It was made fun and was a very positive training session overall. I would recommend to anyone in this line of work."
Melanie Moloney Cornwall Council
"I thoroughly enjoyed the training. The trainer was very knowledgeable and patient in explaining all of the methods. This will help me enormously in my role - thank you."
Sharon Wren Durham County Council
"This was an excellent training course! Very informative, interactive, and impactful."
Lisa Henderson South Tyneside Council
"I found the training videos really helpful as they were relevant to the work that my team does. It was good to see how we can use mediation skills in that setting to complement our other skills."
Djamila Aggabi Tower Hamlets Council
"The course worked well - we definitely got what we had set out in our objectives. The days were planned well and the materials were very relevant, which kept us engaged. The facilitator was brilliant too."
Rosie Bedi London Borough of Bexley
"A very good course. I will be able to apply the learning in my role."
Charles Farrell Worcester City Council
"Great training. In particular, learning about reframing will allow us to encourage more positive outcomes."
Yvonne Fearnehough Liverpool City Council
"It was an excellent training course with detailed, interesting, relevant, and accessible content and delivery. We were given the opportunity to practise the skills with detailed feedback at every stage, and I've come away with some real skills that I can take away with me."
Beatrice Brooke Caring for Communities and People

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Want to find out more or get a quote from us?

We're a friendly bunch at UK Mediation and we're always happy to talk about our training courses.

Whether you're interested in a specific course of ours, or if you would just like some friendly advice, just fill out the form and we'll get straight back to you.

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Course FAQs

We understand that you may have some queries about the course’s content or about how the training is delivered.

We’ve gathered together some of the most Frequently Asked Questions and have answered them below.

Who should attend this course?

This two-day course would be suitable for those who work with families, perhaps in Family Group Conferencing roles or as Social Workers.

No previous experience with conflict resolution is required in order to attend.

Will I be a mediator after doing this course?

No, we are careful to distinguish our shorter courses from our accredited mediator programmes.

What we say is that this course will you how to facilitate resolution meetings involving family members, but you won’t be a Mediator. To gain full accreditation, you would need our Interpersonal Mediation Practitioner’s Certificate course.

Does this course cover divorce and separation?

No, this is an area that we do not work in and, therefore, do not provide training for.

Our work - and this course, in particular - focuses on families that are wanting to stay together (repairing the relationship) and where there are no issues of a financial or legal matter.

The Psychology of Conflict

Learn more about our approach to conflict resolution, based on Dr Mike Talbot's background in psychotherapy.