Conflict Competence for Leaders

This popular one-day course offers a practical grounding in the skills and knowledge required to resolve conflict. The course equips your delegates with an understanding and a set of skills to be able to better address both their own and others’ disagreements.

This one-day programme shows your learners how to plan, initiate, and manage a more positive discussion about any sensitive topic: helping you stay in control of both sides of the interaction and ensuring that you can achieve your objective for the conversation.

This one-day programme aims to increase delegates’ confidence and competence in chairing meetings at which there is likely to be a high level of contention, disruptive conduct, or other behaviour that may have to be addressed.

This one-day course is intended for HR professionals, team leaders, and managers who want to gain skills and confidence in managing harder-to-manage team members and reports.