July’s webinar will examine the impact of new technology on interpersonal disputes and the practice of mediation. Watch this short trailer to find out more. You can find out more and sign up for the webinar here.
Bullying and Harassment in the NHS: It Hasn’t Gone Away
I have quite a lot to do with the National Health Service. Not only have I had to draw on its fantastic services from time to time, I also worked for it some years ago, and was married to one of its employees for 16 years. I now run the company that provides it with mediation, dispute resolution services, and …
Family Mediation Online Showcase
This our first online mediation showcase, demonstrating a simulated family relationship mediation, where a young person is at risk of homelessness due to a breakdown in the relationship with her mum.
Intransigence: The Lady’s Not for Turning
OK, I give in. I have been resisting writing anything about Brexit for the last 32 months, but with the supposed leaving date just around the corner, with a petition to revoke Article 50 now topping more than 5.5 million signatures, and with the sight of one million people on the streets of London this past weekend, I think that …
Five Surprising Factors of Workplace Mediation!
About twenty years ago, I started practising workplace mediation. As a psychotherapist and organisational consultant, I had originally been offering stress management, soft skills training, and other services, but now some of them wanted to find a better way to resolve grievance-type issues and to head off formal processes. So off I went! My first dozen or so cases mostly …
What We Do (and Don’t Do!)
The first in a series of articles commemorating the 20th anniversary of UK Mediation… Mediation can often be a confusing area to navigate for those looking to seek out its services. With so many providers populating the industry, all claiming to offer different things or be the best ones around, it can be quite the headache if you’re not entirely sure …
Training in Complaints Mediation
Do you wish you could broaden the toolkit you have for dealing with complaints? Would you like to find a way to speed up your complaints process, and to get a better outcome for both you and the complainant? If ‘yes’, then you may find that mediation could be exactly what you are looking for. Mediation is straightforward. It is …
Complaints Mediation: An Alternative to the Courts?
So first of all, what’s a ‘complaint’? Well, in most people’s terms, we mean some kind of an expression of dissatisfaction: that the goods or services that someone got didn’t meet their expectations. Either that, or the consumer feels unhappy about how they were dealt with by the provider when things started to go wrong. Most complaints, whether they arise in …
Mediation: A Review of 2018
As we come to the end of 2018, our CEO & Founder, Dr Mike Talbot, looks back at some of the high-profile events from the last 12 months where mediation was used, or could have been used. Read Mike’s blog – Mediation: A Review of 2018
UK Mediation’s Dr Mike Talbot interviewed on ‘Overthinking Conflict’ podcast
Our CEO & Founder, Dr Mike Talbot, was interviewed recently for this week’s episode of the ‘Overthinking Conflict’ podcast. Presented by Amanda Semenoff and C.D. Saint, the podcast explores the ‘fascinating corners of peacemaking’ and covers topics such as mediation, conflict resolution, and the psychology of conflict, all areas close to Mike’s heart, so he was delighted to be their …
Mediation in Healthcare Settings
Some of the most stressful times of our lives are spent dealing with our own and our loved ones’ medical emergencies or episodes of ill-health. Whether receiving bad news, spending prolonged periods in hospital, or having to make critical choices about care, our fear and upset can make it extremely difficult to contribute positively to crucial healthcare decisions. What we …
Developing your mediation skills further
We often get asked by qualified mediators about the options for developing their skills further, beyond the initial training. In this short video, UK Mediation’s CEO and founder, Mike Talbot, explains the four options we have for mediators looking for their next steps. Mediation Refresher Days This one-day course allows you to refresh your mediation skills, reflect on real-life cases, and …
Workplace bullying: what’s really going on?
UK Mediation CEO & Founder, Dr. Mike Talbot, lifts the lid on some of the more difficult aspects of workplace bullying and talks about our upcoming webinar on the subject. Next steps: Register for the webinar – On Friday 7th July, we’re presenting a free webinar on the subject of ‘Understanding Workplace Bullying’. Register for your place here. Read Mike’s blog – …
Mediation in Housing – Video
Conflict can happen in any household, within any family, and in any socio-economic setting. But how come we don’t just sort out our disputes for ourselves, and why is it that conflict within neighbourhoods and homes creates such a big issue for us? UK Mediation’s CEO and Founder, Dr Mike Talbot, talks about his experience in using mediation to resolve …
Becoming An Accredited Mediator
UK Mediation CEO, Dr Mike Talbot, explains our approach to accreditation, what it means to be an accredited mediator and how you can become one yourself.
Workplace Mediation
In this video Dr. Mike Talbot takes us through the ins and outs of workplace mediation.