Navigating Conflict: The Conflict Resolution Pathway

All work environments will experience interpersonal disputes from time to time, and employers need processes to address such conflict effectively and consistently. Conventionally, this has meant having a grievance process to raise and investigate complaints.

UK Mediation’s Conflict Resolution Pathway is based on our 23 years’ experience of leading the way in the use of mediation and dialogue-building as a way to resolve interpersonal conflict.

In this webinar, UK Mediation CEO Dr Mike Talbot walks you through each stage of the Pathway, showing you how it can support the early and informal resolution of interpersonal conflict.