Conquering a Confident Conversation

Most of us will, from time to time, need to hold a difficult conversation with a colleague, manager, or member of staff. Challenging topics for conversations can include performance issues, dismissal or redundancy, interpersonal clashes, unwanted criticism, or other aspects of someone’s conduct, including allegations of bullying or poor treatment.

And, whilst we know how to resolve these issues, it’s often the case that we don’t have the confidence to go about doing it.

In this free 45-minute webinar, Dr Mike Talbot explores how you can plan, initiate, and manage a more successful discussion around any sensitive topic.