In-House Training

Train your team in mediation and conflict resolution

Train a group of 6 or more delegates to be able to resolve conflict in your organisation.

With an in-house course, you can:

We can come and train your group in all areas of mediation, including workplace, neighbourhood, medical, and complaints, with anything from a one-day course to a five-day accredited mediator qualification.

We can also deliver our in-house training options online via video conferencing. So, if your delegates work from home or work in different locations, they can still take part in our highly-interactive training programmes.

The types of courses available

Browse courses by sector

The Interpersonal Mediation Practitioner’s Certificate


Train your organisation’s delegates as mediators with the Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading 40-hour professional mediation training course.

Find out more

We work with some of the UK’s biggest organisations…

Free mediation webinars

Everyone is welcome to attend our webinars. While some of them touch on the psychology behind interpersonal conflict and mediation, we won’t bamboozle you with science!

Find out more

What our clients say

"The training was very well prepared and tailored for our needs. The trainer was excellent in leading the group through the course."
Joanna Glab European Centre for Disease Control and Prevention
"A massively useful course - I learned so much that will improve our conflict resolution moving forward and reduce the number of grievances."
Daniel Poynter Ralph Lauren
"A very enjoyable course with a good mixture of theory and practical exercises, and it was great to have the opportunity to practice using role play."
Samantha Riley Pirelli Tyres
"I thoroughly enjoyed the course and found it extremely informative and beneficial for my role. It was an open and constructive learning environment."
Lisa McKiernan EDF Energy
"I really enjoyed the training and materials provided. The scenarios and examples were useful, there was a good balance of group work and discussion, and the trainer was clear, precise, and very informative."
Pooja Kaur Crisis
"An excellent course with a fantastic trainer! The most useful aspect was the practical role play to implement the theoretical knowledge, which helped me gain confidence and a thorough understanding of mediation."
Sarah Cook British Dental Association