In-house mediation training

Train your team in mediation and conflict resolution.

Do you want to train a group of people to be able to resolve conflict either within, or for, your organisation? If so, our in-house courses are the perfect solution.

With an in-house course, you can:

  • get the training exactly where you want, when you want
  • use the training to start building your team of dispute resolvers
  • have the training centred on your specific subject area
  • use our support package to get started straight after the training

We can come and train your group in all areas of mediation, including workplace, neighbourhood, medical, and commercial, with anything from a ½-day course to an accredited qualification as a mediator.

To see what options we can offer your team, just choose your sector expertise on the right of this page, or request a proposal by clicking the button below.

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Some of the organisations we’ve provided in-house courses for

The types of courses available

Accredited Courses

Our five-day Interpersonal Mediation Practitioner’s Certificate (IMPC) leads to Accredited Mediator status and sit at Level 4 on Ofqual’s ‘Register of Regulated Qualifications’. Delegate feedback is excellent, with 100% of learners either ‘Satisified’ or ‘Very Satisfied’ with their experience.

Complaints Mediation Courses

All of our courses can be adapted for organisations wanting to resolve complaints more positively. Most clients go for our popular two-day Mediation Skills for Complaints Handling course, but we can also offer one-day programmes, all the way up to our five-day qualification.

Short Skills Courses

Running across one or two days, these are perfect if you want to train your staff in mediation but do not need them to become qualified mediators. Learn how to apply the skills in your own particular setting. View a full list of our short mediation courses.

Commercial Mediation Courses

Similarly to Complaints Mediation, we can adapt all of our training options to your Commercial Mediation requirements. So, whether it’s a one-day course, our accredited qualification, or our comprehensive two-day Commercial Mediation Skills training, please get in touch to find out more.


Contact one of our experts to discuss your training requirements

“A superb course, which exceeded my expectations. The pace of learning was perfect and I feel like the learning outcomes are now embedded in my practice.”Reneé McCulloch, Consultant
Great Ormond Street Hospital
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Interested in a proposal?

We’re always happy to prepare a no-obligation quote for your training needs and provide all the options you need to make an informed decision.

Request a quote
What our clients say

Don’t just take our word for it! Read some of the testimonials that we have received from our many clients across a wide range of business sectors.

Read our testimonials
Scheduled public courses

With courses scheduled across the country, our open-access courses are perfect for individuals looking to train as an accredited mediator.

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