You don't have to be a mediator to facilitate a challenging conversation.
In workplaces, neighbourhoods, and within families, the difficult conversations need to be had. By using some of the skills of the mediator, we can get people to the table and help them to reach a more productive outcome.
This webinar, broadcast live on 30th October, drew on our 27 years of experience in resolving conflict, and provided insights on how mediation skills can be used to facilitate challenging conversations.
The presentation was delivered live by UK Mediation CEO, Dr Mike Talbot, and also featured a Q+A session with those in attendance.