This course is ideal for groups and organisations who want to discover more about mediation, or for those who may be considering training further in the subject. It is particularly suited to the needs of those with little or no experience of mediation, who may be considering bringing in external mediators, setting up an in-house service, building mediation into their practice, or training in mediation themselves.
Understanding Mediation is a great opportunity to gain a clear understanding of mediation: what it is, how it works, and whether you should use external mediators or train your own teams. We look forward to bringing this renowned programme to you.
Learn about the benefits of mediation
Gain some basic mediation skills
Know when to refer on to other sources
We carry out an in-depth pre-course consultation with you prior to delivery, and then tailor the materials and case scenarios to those specific requirements.
All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!
ISO-9001 is the internationally-recognised standard for quality management. You can be sure that all of our training will be carried out in an efficient and quality-focused manner.
At any point following your training, you can get in touch with us to discuss queries and ask for advice. We can also provide you with any forms or documents that you might need.
This one-day course gives you a lively introduction to the world of mediation for interpersonal disputes, including:
How conflict develops and at what stage you should consider using mediation
What sorts of situations should be mediated
How mediation differs from other approaches to resolving conflict
What happens at each stage of the mediation process
Key mediator skills at each stage and how a typical case proceeds in practice
What it is like to be in the mediator's shoes: mediating part of a case example
The aim of this one-day course is to show you how mediation works in practice, and how it can be successfully applied to an interpersonal dispute.
At the conclusion of the day, you should be able to:
Compare and contrast using mediation skills with other forms of dispute resolution
Understand the essential skills and qualities of an effective mediator
Know the steps and stages of the mediation model
Know when and how mediation would be the best remedy for a dispute
Appreciate how it feels to be in the mediator role
Delivered either online or in-person at your location, all of our courses are live, interactive events, run by a practising mediator who is an expert in the field.
Understanding Mediation includes a combination of:
Custom-made video clips
Lecture and live input by the trainer and discussion among delegates
Practice sessions with simulated case material
Real-life case studies
Want to find out more or get a quote from us?
We're a friendly bunch at UK Mediation and we're always happy to talk about our training courses.
Whether you're interested in a specific course of ours, or if you would just like some friendly advice, just fill out the form and we'll get straight back to you.
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We understand that you may have some queries about the course’s content or about how the training is delivered.
We’ve gathered together some of the most Frequently Asked Questions and have answered them below.