Become an accredited mediator with our flagship mediation training course.
Train to be a mediator with the five-day, face-to-face Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading professional mediator qualification.
The IMPC qualifies you to be able to resolve any and all types of interpersonal conflict. This includes workplace disputes, family and neighbourhood fall-outs, medical disputes, and complaints.
One reason for its popularity is that all of our trainers are practising mediators, as well as certified adult educators. We use a variety of exercises, including case simulations, group work, individual exercises, and discussions, to build up your competence and confidence as a mediator.
On top of this, we have trained mediators from all over the world, and our training sits on Ofqual’s ‘Register of Regulated Qualifications’, alongside A Levels and Degrees. The course is also formally recognised as a ‘Certified Mediator Training Program’ by the International Mediation Institute (IMI), meaning that your qualification is recognised worldwide and not just in the UK.
This course can also be delivered in-house for a group of 6 or more delegates from the same organisation.
Find out more here.
Resolve all types of interpersonal disputes
The UK’s only Level 4 mediation course
Become an IMI Qualified Mediator
Why train with UK Mediation?
Trained by real mediators
All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!
Great venues
We ensure that our courses are held in only the best venues. All of our locations have fantastic catering, great transport links, and plenty of hotel choices nearby.
Ofqual's Register of Regulated Qualifications
Our training course sits on Ofqual’s Register of Regulated Qualifications, the official regulator of examinations. In other words, you get a proper qualfication that’s instantly recognisable and widely-regarded.
Internationally-recognised training
The IMPC is formally recognised as a Certified Mediator Training Program by the International Mediation Institute. This means that your qualification will be recognised globally, not just in the UK.
ISO-9001 quality standard
ISO-9001 is the internationally-recognised standard for quality management. This means that, whatever service we’re providing, you can be sure it will be carried out in an efficient and quality-focused manner.
Post-course support
We don’t wash our hands of you after your training. Not only do we have a dedicated support line, we also give you access to our exclusive IMPC Learner Zone, a hub of information and resources for qualified mediators.
Course Content
Content
The course covers everything you need to know to become a mediator, including:
- The psychology of conflict: what makes people the way they do and how this will influence what we do as mediators
- The principles of mediation: how mediation compares with other ways of resolving disputes, and how to choose what sorts of situations should be mediated
- Dealing with resistance: Getting people's buy-in and dealing with resistance and disruption during the sessions
- The structure of the mediation process: the steps and stages of our seven-stage mediation model, and the purpose of each stage
- The responsibilities of the mediator: what the mediator adds that the parties can't do for themselves, and the importance of confidentiality and impartiality
- Taking your practice forward: how you will apply your new skills, conforming to best practice, and adhering to a Code of Conduct
Objectives
At the conclusion of the course, you will be able to:
- Compare and contrast mediation with other forms of dispute resolution
- Identify the skills and qualities of an effective mediator
- Understand how to apply mediation
- Set up and run mediation sessions
- Achieve the six learning outcomes of the Interpersonal Mediation Practitioner's Certificate
Delivery
We use a range of methods to deliver the course, including:
- Video of a simulated dispute
- Lecture and discussion
- Group exercises
- Small-group activities
- Practice sessions with simulated case material
- Real-life case studies
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Have questions about the IMPC course?
Pricing
Discounts
Early-Bird
Paid for 90 days in advance of the course.
Charity or NHS
Funded by a UK charity or NHS Trust.
Group Booking
3+ learners from the same organisation.
What’s included
Scheduled courses




Just some of the organisations who have trained with us…

Bespoke in-house training
Our training can also be tailored to your organisation’s needs and delivered at a time and place of your choice. This is ideal for a number of individuals from the same company.
Find out more
Online mediation training
Looking for an online course? We also offer a selection of live, open-access online programmes, including our popular shorter courses and Next Steps programmes.
Find out more
Need a little help?
Still not sure of the best option for you? Speak to one of our helpful mediation training experts on 0800 772 0778, or you can send us an online message below…
Send us a message