Family Relationship Mediation

Keeping families together with mediation.

There are two types of family mediation, family relationship mediation and family separation mediation. We practise family relationship mediation.

Family separation mediation is more of a quasi-legal discipline and, as we are not lawyers, we try not to get involved!
Family relationship mediation, however, is for those families who are looking to stay together. Family members may be having some difficulties, misunderstandings, or conflict that they are struggling to resolve, and they may be looking for some support to have the difficult discussions that really need to take place.

Relationships within families can often become strained. Clashes of lifestyle, communication problems, coupled with people’s different standards and aspirations, can lead to serious conflict and potentially damaging consequences.

These situations can often be exacerbated when young people are involved and we have seen firsthand how damaging fall outs in the family can be. As a result, we have worked extensively with individuals and clients to prevent youth homelessness as a result of a breakdown in relationships at home.

Family relationship mediation helps you to have a better conversation with your family members, to fix relationships, to open up new dialogue, and to find a way for everyone to get on better, whatever that means for them.

Get in touch to find out more about our unique approach to resolving family conflicts.

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How does family relationship mediation work?

We offer a range of services for the resolution of family relationship disputes.

For disputes of this nature, we would strongly recommend our standard one-day mediation service, delivered 9:30-4:30, either online or face-to-face.

Or, alternatively, we can facilitate your case over the phone in a two-hour telephone mediation session.

Face-to-face or online mediation


  • Referring a case

    A completed referral form, providing us with details of the dispute and of the parties, and a signed booking form all are that is needed to book in the case.

  • Prior to the mediation

    The case manager will liaise with the referrer to organise the logistics, including timings, contact information, and online links (if required).

  • Individual meetings

    The mediator will meet with each party individually to discuss the dispute to date. These private sessions will last for approximately 1½ hours each.

  • The joint meeting

    Getting parties together in the same meeting allows for a comprehensive airing of views. The joint session usually lasts for half a day.

  • The mediation agreement

    The agreement is a joint plan of action decided upon by the participants. The mediator can write it up as a good faith agreement to give to both parties.

  • Feeding back

    If there is a third-party referrer, UK Mediation will provide them with a Mediation Summary on the next working day (subject to parties’ consent).

  • Follow-up and review

    The case manager will follow up the situation after an agreed period by contacting the parties confidentially to see if the agreement is working.

Telephone mediation


  • Referring a case

    We ask the family members to complete a Consent Form so that we can communicate between them to arrange the session.

  • Telephone mediation session

    The mediator will spend the arranged two-hour session shuttling between phone calls, passing across offers, options, messages, and requests.

  • The mediation agreement

    If the parties reach some points of agreement, the mediator can offer to write this up on the day and send it to them.

  • Follow-up and review

    The case manager will follow up the situation after an agreed period by contacting the parties confidentially to see if the agreement is working.

“Excellent - really useful.”Vanessa Slack, YJS Accommodation Worker
Roundabout
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