Having had a week to settle on and digest the experience and information taken from our March Interpersonal Mediation Practitioner’s Certificate in London, Scott shares his thoughts about the course.
As someone who isn’t a fan of the hustle and bustle of London, last week did not get off to a great start. Having spent 3 hours on a busy train from Derby to London, I arrived at the King’s Cross underground station to find the line I needed to take cordoned off due to a political protest. It was a mild inconvenience to say the least but, eventually, I managed to get to my accommodation safely and somewhat stress-free.
Thankfully, the five-day Interpersonal Mediation Practitioner’s Certificate that I attended whilst there was much more enjoyable. Being a new starter at UK Mediation, it was agreed that I would attend on the basis of experiencing our flagship product first-hand, hopefully finding it beneficial in my future work with the company.
Taking place at Etc. Venues on Fenchurch Street, I was part of a group of eight attendees seeking to become accredited mediators. There was a wide variety of roles and industries present, with social work, consultancy and HR all represented strongly. Everyone was friendly and got on well together, bonding over the intense learning experience and past stories of when it might have been useful. After all, hindsight is a wonderful thing!
During the week, we started with the basic outline and definition of mediation, something a lot of people may struggle to pin down. We also looked at the causes, effects and styles of conflict, with lots of group work and discussion involved.
Having identified how conflict arises, it was now time to learn how to resolve it through mediation – the reason we were all there! We studied and examined Dr. Mike Talbot’s model of the mediation process, going through each step in great detail. Examples and case studies were used throughout, highlighting key parts and providing much-needed hands-on experience.
At the end of the week, we all took part in an assessed roleplay situation where we were split into two groups of four, with two mediators and two disputants in each. Whilst most people recoiled in horror at the thought of acting or performing in front of others for an entire day, I found the process surprisingly relaxed and supportive. The assessing trainer intervened when needed but, otherwise, took a step back to observe from a distance. This helped in easing the pressure, allowing the attendees to support and encourage each other. It also allowed the participants to take control of the case from beginning to end so that they could become familiar with how mediation is carried out in a real-world setting.
Even though I’m back in Derby and back in the office now, the course is far from completed. Post-course, attendees are also required to submit a written assignment made up of four parts and six learning objectives, totalling at least four thousand words. This is used to reflect on what was learned during the week, whilst also allowing us to evaluate and critically analyse what happened in our assessed roleplays.
Overall, I came away impressed with the course. Not only do I now feel more knowledgeable about mediation in general, I also feel as though I’ve learnt and developed some skills that would be transferable to other areas. As a result, I would have no issue with recommending the Interpersonal Mediation Practitioner’s Certificate to anyone who was looking for either of those outcomes.
See what happened throughout the week at @UKMediation.
Find out more information and course dates for the Interpersonal Mediation Practitioner’s Certificate.
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