Webinars: the best way to see what we have to offer
Our mediation webinar is your opportunity to learn about a different aspect of mediation each month. We like to focus on a variety of topics - past webinars have included presentations on how mediation works and how to become a mediator (both of which are still available to view in the archive below), while also looking at how mediation can help specific sectors, such as healthcare, universities and the private sector.
Everyone is welcome to attend our webinars. While some of them touch on the psychology behind interpersonal conflict and mediation, we won’t bamboozle you with science! The content is delivered in a very accessible and engaging way and we always make sure there’s sufficient time at the end for any questions you may have.
Find out more and register for a webinar by clicking the buttons below, or click here to keep up-to-date about future webinars as we add them. If there’s a topic you’d like us to cover in a future webinar, get in touch.
We look forward to welcoming you to the next webinar!
Resolving Complaints in Housing, Healthcare & Higher Education16 October 2020, 12:00
This free webinar looks at how mediation can be used to resolve complaints in the housing, higher education and healthcare sectors.
Mediation: Time to Transform the Legal Profession!06 November 2020, 12:00
This free webinar looks at the overlap between mediation and the legal profession: where they can be used together and when they are on opposite ends of the spectrum.
Building Dialogue in a Healthcare Setting11 December 2020, 12:00
This webinar looks at how workplace disputes, medical conflicts, and complaints can all be resolved with some constructive and productive dialogue.
Business, Boardroom & B2B ConflictRecorded: 25 September 2020
Join us for this webinar to see how UK Mediation provides mediation services to boardrooms and businesses in conflict.
Resolving Return to Work ConflictRecorded: 21 August 2020
This topical webinar, presented by UK Mediation CEO Dr Mike Talbot, looks at how organisations can positively resolve conflict as employees return to the workplace.
The Psychology of ConflictRecorded: 24 July 2020
Based on the pioneering work of our CEO, Dr Mike Talbot, this webinar lifts the lid on mediation: how we get into disputes, how we get stuck there, and what we need to resolve them.
Becoming a Workplace MediatorRecorded: 19 June 2020
A comprehensive webinar on becoming a professional workplace mediator, building your reputation, growing your experience and establishing credibility.
Online Mediation in ActionRecorded: 15 May 2020
A topical webinar on how effective mediation can be carried out online, using a simulated case mediated by our CEO, Dr Mike Talbot.
Workplace Mediation Online ShowcaseRecorded: 24 April 2020
Your chance to watch a workplace mediation from start to finish following our seven-stage mediation process.
Mediation for Local AuthoritiesRecorded: 14 February 2020
This new webinar will look at disputes in these settings and how mediation can be used to resolve disputes.
Mediation in Higher EducationRecorded: 17 January 2020
Interpersonal conflicts between students, including issues relating to their accommodation, and between university staff can often be resolved through mediation.
Preventing Homelessness with MediationRecorded: 06 December 2019
The Homelessness Reduction Act requires local authorities to provide services to people at risk of homelessness. How can mediation help?
Launching a Mediation ServiceRecorded: 15 November 2019
Practical advice and guidance on how organisations should go about setting up their own internal mediation service.
Neighbourhood MediationRecorded: 13 September 2019
Mediation provides an opportunity for neighbours and tenants to communicate better, understand one another’s concerns, and jointly come up with ideas for how to end their dispute.
Mediation & New TechnologyRecorded: 05 July 2019
This webinar examines the impact of new technology on interpersonal disputes and the practice of mediation.
Medical MediationRecorded: 07 June 2019
Aimed at those working in the NHS and similar organisations, this insightful webinar will look at how mediation can resolve conflicts involving patients, carers, families and health professionals.
Mediation for the Emergency ServicesRecorded: 12 April 2019
High-pressure environments can make workplace disputes more common, and more difficult to resolve in a private and pre-formal way.
Family Mediation Online ShowcaseRecorded: 05 April 2019
Join us for this online showcase: your chance to see a simulated family dispute and how mediation is used to prevent a young person becoming homeless.
Building Dialogue in Diverse OrganisationsRecorded: 15 March 2019
Discover how mediation can address disputes between colleagues with diverse ethnic or cultural backgrounds.
Mediating Customer ComplaintsRecorded: 18 January 2019
Most customer complaints can be resolved at an early stage, with both sides simply talking things through. Mediation can be used to resolve particularly entrenched complaints.
Team FacilitationRecorded: 05 October 2018
Teams sometimes need additional support to make them more effective. Find out how mediation skills can facilitate these improvements to your teams.
Mediating Salary DisputesRecorded: 18 May 2018
Pay gaps and perceived unfairness surrounding salary can be difficult issues to resolve. Workplace mediation can be an excellent way to address disputes that arise around issues relating to pay.
Social Media in Workplace ConflictRecorded: 09 March 2018
Services such as Facebook and Twitter are part of many peoples’ everyday lives. When people are in conflict, they can be misused.
When Workplace Romances Go Wrong!Recorded: 16 February 2018
Intimate relationships between co-workers can have negative consequences, both for those involved and the rest of the team.
"It’s clear why they are the market leaders!" Sharon Bramwell, Commissioning Officer,read more testimonials
Nottingham City Council
Looking for an in-house course?
We can offer mediation courses in-house and train your entire team at a time and place convenient for you.Find out more
Scheduled public courses
With a number of courses scheduled at venues across the country, our public courses are perfect for individuals looking to train as a mediator.Find out more