Mediation Training for the Private Sector
Train in using mediation to address disputes for every need.
Learn from the experts how to resolve conflict more effectively: saving yourself time, money, delay and distraction, and ultimately avoiding lengthy and expensive formal processes:
For when conflict starts, our one-day training courses will prepare you to address situations quickly and positively.
When it’s time to sit people down and talk things through, our 2-day mediation skills course will train your team how to run resolution meetings: clearing the air and building better understanding.
And if you want to build an organisation-wide mediator panel, ready to respond to internal referrals of workplace disputes, we can provide you with everything you need.
We have grouped our market-leading courses into three categories: short courses, accredited courses, and next steps courses. If you can’t see quite what you need, do please get in touch and we would be glad to customise something for you.
Some of the private sector clients we’ve worked with…
Thinking of using workplace mediation to resolve workplace disputes? This starter package is great for people managers, HR professionals, and all levels of staff.
Our one-day package will give you a clear understanding of mediation.
Practical Mediation Skills
Developing your skills
If you want your group to gain competence and confidence in using some key workplace mediation skills, but without having to qualify as mediators, this would be the best package. This would be suitable for management, HR and staff of any level with line management responsibilities. If, at the conclusion of this course, you decide to go and to qualify some in-house mediators, you can use the two-day skills as a credit towards a full qualification.
A two-day Mediation Skills course giving you the tools to mediate disputes.
Plan, manage, and conduct challenging conversations more confidently and competently.
Our Confident Conversations course shows you how to plan, initiate, and manage a more positive discussion about any sensitive topic: helping you stay in control of both sides of the interaction and ensuring that you can set and achieve your objective for the conversation.
Interpersonal Mediation Practitioner’s Certificate
Qualify your own group of in-house mediators
Are you ready to qualify some internal mediators? You may have existing staff who are working in mediation, who would benefit from having an accredited qualification, or you may be ready to set up your own internal mediation service from scratch. This is one of our most popular packages for organisations.
The five-day intensive programme qualifies you to become accredited mediators.
Next steps courses
“Everything was clearly explained and presented. Very enjoyable!”Mel Priestley, HR Managementread more testimonials
BMW (UK) Ltd