Mediation training for
Train in using mediation to address workplace conflict in local authority settings.
We have developed versions of our courses to address the needs faced by local authorities and we’ve grouped them here into three categories: short courses, accredited courses, and next steps courses. If you can’t see quite what you need, do please get in touch and we would be glad to customise something for you.
Some of the local authorities we’ve worked with…
Thinking of using workplace mediation to resolve workplace disputes? This starter package is great for people managers, HR professionals, and all levels of staff.
Our one-day package will give you a clear understanding of mediation.
Practical Mediation Skills
Developing your skills
If you want your group to gain competence and confidence in using some key workplace mediation skills, but without having to qualify as mediators, this would be the best package. This would be suitable for management, HR and staff of any level with line management responsibilities. If, at the conclusion of this course, you decide to go and to qualify some in-house mediators, you can use the two-day skills as a credit towards a full qualification.
A two-day Mediation Skills course giving you the tools to mediate disputes.
Interpersonal Mediation Practitioner’s Certificate
Qualify your own group of in-house mediators
Are you ready to qualify some internal mediators? You may have existing staff who are working in mediation, who would benefit from having an accredited qualification, or you may be ready to set up your own internal mediation service from scratch. This is one of our most popular packages for organisations.
The five-day intensive programme qualifies you to become accredited mediators.
Next steps courses
“Extremely positive learning environment. Trainer ensured that all roleplay sessions were geared to the needs of the participants and relevant.”Sharon Rice, Family Group Conference Coordinatorread more testimonials
Surrey County Council