Mediation training for
Train in resolving neighbourhood & family disputes and low-level ASB cases.
Many Housing Providers that we have worked with want to take their mediation provision to the next level by training their own workers in mediation: effectively bringing their own professional mediation service in-house, with quicker response times, better quality assurances, and an easier way to keep track of the mediators’ activity.
Let us train your neighbourhood managers, housing officers and ASB officers in our highly effective mediation model, with a one-day overview, a two-day course to develop their skills further, or a four-day intensive qualification course. Or if your team already has already done some training, how about a refresher day?
Some of the housing providers we’ve worked with…
Putting mediation to work.
If you are considering making greater use of mediation as a means of resolving housing disputes and low-level ASB cases.
A one-day package for housing officers, neighbourhood managers, ASB officers and others, providing a clear understanding of mediation.
Practical Mediation Skills
Build skills and confidence on using mediation.
If you want your housing officers, neighbourhood managers, and ASB officers to be able to use some key mediation skills, but without having to qualify as mediators.
A two-day Mediation Skills course giving you the tools to mediate disputes.
Interpersonal Mediation Practitioner’s Certificate
Next steps courses
“Very productive and we got good guidance on how to help push our service forward, which has been a challenge for some time. It was good to have independent guidance.”Helen Hillier, Neighbourhood Managerread more testimonials