The Interpersonal Mediation Practitioner’s Certificate
Become an accredited mediator in Nottingham with our flagship mediation training course.
Train to be a mediator with the Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading 40-hour professional mediation qualification.
The IMPC qualifies you to be able to resolve any and all types of interpersonal conflict. This includes workplace disputes, family and neighbourhood fall-outs, complaints, and consumer and business conflicts.
Over 5,000 people have qualified with us in the last 20 years on the Level 4 course, with 100% of them either ‘Satisfied’ or ‘Very Satisfied’ with their mediation training experience!
One reason for its popularity is that all of our trainers are practising mediators, as well as certified adult educators. We use a variety of exercises, including case simulations, group work, individual exercises, and discussions, to build up your competence and confidence as a mediator.
On top of this, we have trained mediators from all over the world, and our training sits on Ofqual’s Register of Regulated Qualifications, alongside A Levels and Degrees.
Simply put, become a mediator with us and you get a proper externally-accredited qualification, respected and recognised throughout the UK and beyond!
Resolve all types of interpersonal disputes
The UK’s only Level 4 mediation course
Unlimited post-course support from our experts
Why train with UK Mediation?
Trained by real mediators
All of our trainers are practising mediators with many years of experience. They are also certified adult educators, meaning you’re in capable hands during your training!
Great venues
We ensure that our courses are held in only the best venues. All of our locations have fantastic catering, great transport links, and plenty of hotel choices nearby. Explore our great venues here.
Ofqual's Register of Regulated Qualifications
Our training course sits on Ofqual’s Register of Regulated Qualifications, the official regulator of examinations. In other words, you get a proper qualification that’s instantly recognisable and widely-regarded.
Internationally-recognised training
Thanks to our accreditations and certifications, our qualification is recognised worldwide. Because of this, we have trained people all over the globe, with many excellent testimonials to show for it.
ISO-9001 quality standard
ISO-9001 is the internationally-recognised standard for quality management. This means that, whatever service we’re providing, you can be sure it will be carried out in an efficient and quality-focused manner.
Post-course support
We don’t wash our hands of you after your initial training. We are here with a dedicated support line to give you unlimited post-course support, and we can also provide higher level qualifications later on.
Course Content
Content
The course covers everything you need to know to become a mediator, including:
- The principles of mediation
- The step-by-step mediation process
- Confidentiality and impartiality in mediation
- How to manage the process
- The skills and knowledge required
- How to ensure that mediation is safe and effective
Objectives
At the conclusion of the course, you should be able to:
- Compare and contrast mediation with other forms of dispute resolution
- Identify the skills and qualities of an effective mediator
- Understand how to apply mediation
- Set up and run mediation sessions
- Achieve the six learning outcomes of the Interpersonal Mediation Practitioner's Certificate
Delivery
We use a range of methods to deliver the course, including:
- Video of a simulated dispute
- Lecture and discussion
- Group exercises
- Small-group activities
- Practice sessions with simulated case material
- Real-life case studies
How you’re assessed
About the qualification
Help & Support
Training Resources
The IMPC Learner Zone
Quality first
What our learners say…
Here are a few testimonials from recent courses:

"A superb course, which exceeded my expectations. The pace of learning was perfect and I feel like the learning outcomes are now embedded in my practice."
Reneé McCulloch, Consultant

"An excellent course with a fantastic trainer! The most useful aspect was the practical role play, which gave me confidence and a thorough understanding of mediation."
Sarah Cook, Practice Management Consultant

"The course was extremely useful. It has made me consider how I resolve workplace disputes, and I will use the new skills learned in future situations."
Chris Walker, Deputy Director
Pricing
Discounts
Early-Bird
The course is more than 90 days away.
Charity or NHS
Funded by a UK charity or NHS Trust.
Multiple Learners
Three or more learners booking onto a single course.
What’s included
Scheduled courses in Nottingham
We are pleased to be holding the Interpersonal Mediation Practitioner's Certificate in Nottingham on the following dates. Select the best course for you and click BOOK NOW to secure your place. Read more about our Nottingham venue.
We are pleased to be holding the Interpersonal Mediation Practitioner's Certificate in Nottingham on the following dates. Select the best course for you and click BOOK NOW to secure your place. Read more about our Nottingham venue.