Understanding Mediation

Getting started on a different approach to resolving disputes

This course is ideal for groups and organisations who want to discover more about mediation, or for those who may be considering training further in the subject. It is particularly suited to the needs of those with little or no experience of mediation, who may be considering bringing in external mediators, setting up an in-house service, building mediation into their practice, or training in mediation themselves.

Understanding Mediation is a great opportunity to gain a clear understanding of mediation: what it is, how it works, and whether you should use external mediators or train your own teams. We look forward to bringing this renowned programme to you.

On the course, your delegates will learn how to:

      • Training on the uses and benefits of interpersonal mediation
      • Some key mediation skills that your group can take away and use immediately
      • How to decide which situations would be suitable (and unsuitable) for mediation
      • Building mediation into your policies and procedures

This course is designed for groups of 6-12 delegates to be delivered in-house within an organisation.

At a glance

  • 1-day course
  • Delivered either in-person or online
  • For groups of 6 to 12 delegates
  • Includes pre-course consultation
  • Facilitated by one of our expert trainers
  • Fully-customised materials and case simulations
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0800 772 0778

"A great interactive course! I have learnt so much and have taken away lots of new skills - thank you so much!" Heulwen Beasley, Learning and Development Manager,
National Assembly for Wales
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About us

We’ve been going for over 20 years! Discover more about UK Mediation, our accreditations, and our history.

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Attend a free webinar

Register for our next webinar for your chance to find out more about mediation. Or browse our webinar back catalogue.

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Interested in a proposal?

We’re always happy to prepare a quote for your training needs and provide all the options you need to make an informed decision.

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