Mediation Skills for Student Relationships

Learn how to facilitate resolution meetings for disputes involving students

This course specifically addresses the need of groups who wish to train in mediation to resolve student disputes at the earliest possible stage. The programme is especially popular with those wishing to incorporate structured mediation skills into their existing roles as student welfare officers, union staff, lecturers, or accommodation managers.

Mediation Skills for Student Relationships aims to train your group to resolve interpersonal disputes in a more positive way, using the same step-by-step model employed by mediators, and teaches your delegates to resolve all manner of conflicts. This includes allegations of bullying and harassment, accommodation issues, and personality clashes.

On the course, you will learn:

  • Key mediation skills: a selection of essential tools drawn from our 5-day qualification course
  • The opportunities, benefits, and limitations of running facilitated conversations
  • How to decide which sorts of disputes would be suitable for this approach
  • Facilitating conversations involving young people
  • Building mediation skills into your professional role

This course is designed for groups of 4-12 delegates when delivered online, or for 6-16 delegates when delivered face-to-face. If you are an individual looking for similar training, we would recommend our open-access Mediation Skills for Facilitated Conversations course.


At a glance

  • 2-day course
  • Delivered either in-person or online
  • For groups of 6 to 16 in-person
  • For groups of 4 to 12 online
  • Includes pre-course consultation
  • Facilitated by one of our expert trainers
  • Fully-customised materials and case simulations
  • ¬£ + VAT
Book now

0800 772 0778

Scheduled dates for this course...

There are no dates currently scheduled for this course. Contact us if you would like to arrange an in-house version of this course or discuss other options.
"The course content, trainer, and venue were all great and I feel 100% confident to start practising mediation with the skills I have learnt." Angie Mugadza, Head of Student Experience, Royal Central School of Speech and Drama
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Would in-house be better?

We can offer this course as an in-house option and train your entire team at a time and place convenient for you.

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Register for our next webinar for your chance to find out more about mediation. Or browse our webinar back catalogue.

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