Mediating Online

Learn how to carry out your mediation cases online, see online mediation in action, and get to participate in this highly interactive half-day conversion course.

This practical conversion course for trained mediators gives the perfect introduction to how to take your interpersonal cases online. The course centres on a heated dispute between two work colleagues and shows you how to apply your mediation skills when the case is conducted online using video conferencing.

The course includes:

  • Online Interpersonal Mediation: what it is and what it isn’t
  • How the step-by-step model works online
  • The role of the online mediator: what’s different?
  • Managing the session, the participants, and the outcome
  • Managing confidentiality and impartiality in online mediation

At a glance

  • 0.5-day course
  • Delivered either in-person or online
  • For groups of 6 to 16 in-person
  • For groups of up to 12 online
  • Includes pre-course consultation
  • Facilitated by one of our expert trainers
  • Fully-customised materials and case simulations
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0800 772 0778

Just some of the organisations we’ve trained:

"This was the first time I have done any training online, but it was really well managed and very beneficial. The manual and resources were helpful too." Paul James, Northampton Partnership Homes
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About us

We’ve been going for over 20 years! Discover more about UK Mediation, our accreditations, and our history.

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Attend a free webinar

Register for our next webinar for your chance to find out more about mediation. Or browse our webinar back catalogue.

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We’re always happy to prepare a quote for your training needs and provide all the options you need to make an informed decision.

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