The Interpersonal Mediation Practitioner’s Certificate

Train your delegates with our in-house mediation qualification.

Train your organisation’s delegates as mediators with the Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading 40-hour professional mediation training course.

The IMPC qualifies you to be able to resolve all types of interpersonal conflict more positively, including bullying and harassment and grievance-type issues in the workplace, consumer disputes, family and neighbourhood fall-outs, all types of complaints, and business conflicts. Over 5,000 people have qualified with us in the last twenty years on this highly-regarded course, and 100% of our learners would recommend the course to others.

One reason for the popularity of the course is that all of our trainers are themselves practising mediators, who pass on their mediation skills through a number of exercises, lectures, group discussions, lively dispute simulations and real case studies. We emphasise learning-by-doing in order to build up your delegates’ competence and confidence as mediators.

We have worked with organisations all over the world, and our training sits on Ofqual’s Register of Regulated Qualifications, just like GCSEs, A Levels and Degrees. Become a mediator with us and you get a proper, externally accredited qualification, respected and recognised throughout the UK and beyond.

Just you looking to train as a mediator? Find out more about our open-access IMPC courses here, where individuals can attend and qualify as accredited mediators!

Or, if you were looking for an online version of the course for your learners, find out more about our blended six-day version of the IMPC here.


At a glance

  • 5-day course
  • Delivered either in-person or online
  • For groups of 6 to 16 in-person
  • For groups of 3 to 12 online
  • Facilitated by one of our expert trainers
  • Gain accredited mediator status
  • Externally accredited Level Four course
  • CPD Hours:
  • 26 - Solicitors Regulation Authority
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0800 772 0778

Just some of the organisations we’ve trained:

"Very good, I can't wait to get started! I will use the skills throughout the rest of my role at work." Jane Thrale, John Lewis
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About us

We’ve been going for over 20 years! Discover more about UK Mediation, our accreditations, and our history.

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Register for our next webinar for your chance to find out more about mediation. Or browse our webinar back catalogue.

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Interested in a proposal?

We’re always happy to prepare a quote for your training needs and provide all the options you need to make an informed decision.

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