The Interpersonal Mediation Practitioner’s Certificate

Become an accredited mediator with our flagship mediation qualification.

Train to be a mediator with the Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading 40-hour professional mediation training course, at venues across the UK.

The IMPC qualifies you to be able to resolve all types of interpersonal conflict more positively, including bullying and harassment and grievance-type issues in the workplace, consumer disputes, family and neighbourhood fall-outs, all types of complaints, and business conflicts. Over 5,000 people have qualified with us in the last nineteen years on this highly regarded course, and 100% of our learners would recommend the course to others.

One reason for the popularity of the course is that all of our trainers are themselves practising mediators, who pass on their mediation skills through a number of exercises, lectures, group discussions, lively dispute simulations and real case studies. We emphasise learning-by-doing in order to build up your competence and confidence as a mediator.

We have trained and qualified interpersonal mediators from all over the world, and our training sits on Ofqual’s Register of Regulated Qualifications, just like GCSEs, A Levels and Degrees. Become a mediator with us and you get a proper, externally accredited qualification, respected and recognised throughout the UK and beyond.


At a glance

  • 5-day course
  • Gain accredited mediator status
  • Externally accredited Level Four course
  • CPD Hours:
  • 26 - Solicitors Regulation Authority
Get a quote

0800 772 0778

Just some of the organisations we’ve trained:

"Very good, I can't wait to get started! I will use the skills throughout the rest of my role at work." Jane Thrale, John Lewis
read more testimonials
Browse our scheduled courses

We have a number of mediation courses scheduled throughout the year at venues across the country.

Find out more
Download a PDF

This document contains all of the above information in an easy-to-print PDF format for you to read at your leisure.

Download PDF
Interested in a proposal?

We’re always happy to prepare a quote for your training needs and provide all the options you need to make an informed decision.

Request a quote