The Interpersonal Mediation Practitioner’s Certificate

Train your delegates with our in-house mediation qualification.

Train your organisation’s delegates as mediators with the Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading 40-hour professional mediation training course.

The IMPC qualifies you to be able to resolve all types of interpersonal conflict more positively, including bullying and harassment and grievance-type issues in the workplace, consumer disputes, family and neighbourhood fall-outs, all types of complaints, and business conflicts. Over 5,000 people have qualified with us in the last twenty years on this highly-regarded course, and 100% of our learners would recommend the course to others.

One reason for the popularity of the course is that all of our trainers are themselves practising mediators, who pass on their mediation skills through a number of exercises, lectures, group discussions, lively dispute simulations and real case studies. We emphasise learning-by-doing in order to build up your delegates’ competence and confidence as mediators.

On top of this, we have trained mediators from all over the world, and our training sits on Ofqual’s ‘Register of Regulated Qualifications’, alongside A Levels and Degrees. The course is also formally recognised as a ‘Certified Mediator Training Program’ by the International Mediation Institute (IMI), meaning that your qualifiation is recognised worldwide.

We currently have two options for how the course is delivered: a five-day face-to-face course and a blended course split into two modules. The latter would consist of three days of online training and three days of in-person training.

Just you looking to train as a mediator? Find out more about our open-access IMPC courses here, where individuals can attend and qualify as accredited mediators!

At a glance

  • 5-day course
  • 6-day blended version - 3 days online & 3 days in-person - also available
  • For groups of 6 to 12 delegates
  • Gain accredited mediator status
  • Externally-accredited Level Four course
  • Includes pre-course consultation
  • Facilitated by one of our expert trainers
  • Fully-customised materials and case simulations
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0800 772 0778

"Very good, I can't wait to get started! I will use the skills throughout the rest of my role at work." Jane Thrale, John Lewis
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About us

We’ve been going for over 20 years! Discover more about UK Mediation, our accreditations, and our history.

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We’re always happy to prepare a quote for your training needs and provide all the options you need to make an informed decision.

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