Online Open-Access Courses

Short courses

Mediation Skills for Facilitated Conversations

Train online in facilitating conversations that bring early and informal resolution to interpersonal disputes

This highly-practical two-day Mediation Skills for Facilitated Conversations course builds your confidence and competence in using mediation skills to facilitate conversations between people in dispute. Based around real case scenarios, the course provides everything you need to be able to set up, run, and conclude resolution meetings.

  • Key mediation skills and tools drawn from our mediator qualification course
  • The opportunities, benefits, and limitations of running facilitated conversations
  • How to decide which sorts of disputes would be suitable for this approach
  • Building mediation skills into your professional role

Next steps courses

Mediation Refresher

Revisit and top-up key mediation skills, getting your practice back on track

Designed for those who have already trained in mediation, our popular one-day Mediation Refresher is run by one of our expert practising mediators. It refreshes your knowledge, gives you another opportunity to practice your skills, and allows for discussion of requested topics.

  • In-depth revision of the interpersonal mediation model
  • Revisit key skills of the mediator, including reframing
  • Live consultative support of cases that you might have completed
  • Receive advice and guidance on your practice, as well as any issues you may have

Not sure which course is right for you? Email us at

About UK Mediation

We’ve been going for over 20 years! Discover more about UK Mediation, our accreditations, and our history.

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What our clients say

Don’t just take our word for it! Read some of the testimonials that we have received, coming from a wide range of clients.

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Need a little help?

Still not sure of the best option for you? Speak to one of our mediation training experts on 0800 772 0778, or you can send us a message below…

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