Mediation Refresher Day

The Mediation Refresher Day has been designed to help you get back on track.

We want to offer you a reminder about what you have learned on your training, to give you a chance to practise on a simulated case and to share experiences of any cases that you have been lucky enough to complete.

We encourage people to contribute to the agenda, by inviting you to say what you would like to see during the day. In addition to the topics chosen by you, we make sure to include a slot for the revision of the step-by-step mediation model, a chance for everyone to get some practice on a simulated case and to get some individual feedback from our trainers.

A very valuable part of the day is to hear of your experiences of cases that you have worked on since training. This gives us a chance to do some live case supervision: an extremely valuable form of ongoing learning for mediators.

Just £395 for the full-day training session

Run by one of our experienced mediators

Revisit key concepts from your initial training

Why take our refresher course?

  • Revisit key concepts

    The trainer will spend time revisiting key concepts learned from your initial training, with particular focus on re-framing and the seven-stage mediation process.

  • A chance to further practice your skills

    As with your initial training, a large proportion of the Refresher Day focuses on role play, providing the opportunity to further hone your skills in a safe and supportive environment, and gain constructive feedback and suggestions from your experienced trainer.

  • Trained by real mediators

    Your trainer for the Refresher Day will be one of our experienced practising mediators, who will be able to provide real-world hints, tips and suggestions for improving your techniques.

  • Great venue

    As you will have experienced during your initial training, we ensure that our courses are held in only the best venues, and this refresher is no exception. Held at our Birmingham training centre, you’ll benefit from a central location, fantastic catering, great transport links, and plenty of hotel choices nearby. Find out more about our Birmingham venue.

What our learners say…

Here are a few testimonials from recent refresher courses:


"Very informative course! It helped me to reflect on my practice and I gained some great tips to use in mediation cases going forward. Thank you!"

Julie Bucknor, Senior OD Advisor


"Very useful session to go over what was learnt in previous training. Developed new skills from watching mediation videos. "

Katie Cope, HR Advisor


"The whole day was very useful and highlighted key skills that I needed to work on. "

Martin Pelan, Student Support Officer

Read More Testimonials


The standard price for the course is just £395 + VAT.

You can either pay the full amount now, or pay a 25% deposit to secure your place. We would then ask you to settle the balance six weeks before the course.


All of our courses are held at world-class training centres across the UK.

Book your place

Our next Refresher Day is scheduled for:

None currently scheduled

    Just some of the organisations who have trained with us…

    Bespoke in-house training

    Our training can also be tailored to your organisation’s needs and delivered at a time and place of your choice. This is ideal for a number of individuals from the same company.

    Find out more
    Scheduled public courses

    With a number of dates scheduled at venues across the country, our accredited mediation training courses are perfect for individuals looking to become a mediator.

    Find out more
    Need a little help?

    Still not sure of the best option for you?
    Speak to one of our mediation training experts
    on 0800 772 0778, or you can send us a
    message below…

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