Workplace mediation

Conflict in the workplace is common. Most of the time things can be sorted out with a chat, but when they can’t, they can soon take a turn for the worse: communication breaks down, other people get drawn in, and what begins as a difference of opinion can quickly become a significant problem for your organisation.

Disputes can occur at all levels: with colleagues, managers, within teams, and even between people several management levels apart. Line managers are often too close to the dispute to get involved and HR practitioners can often have a conflict of interest, or may not be trusted by employees to maintain absolute confidentiality.

Workplace mediation is a quick, cost effective, and private method of resolving disputes, saving the stresses and costs of formal action, minimising absenteeism, and conforming to current best practice. It focuses on all parties getting what they want from their working relationships with others, and on moving forwards amicably.

UK Mediation offers an unrivalled workplace mediation process, using some of the most accomplished and experienced mediators in the field, and with a simple process expertly co-ordinated by our dedicated case managers. We can provide a mediator within five days of receiving your referral, a mediation summary within 48 hours of the mediation day, and a follow-up with the participants four weeks later. We offer a one-day workplace mediation process for up to four people, and team mediation for disputes with more than four people.

We also provide workplace mediation training for those looking to become a mediator themselves, or for those wanting to add mediation skills to their existing role. Our courses can be delivered in-house to organisations, ranging from one-day to five-day options, or delegates can attend our externally-accredited Level Four training course at venues across the UK.