The Conflict Resolution Pathway
Our Conflict Resolution Pathway supports your organisation in the early and informal resolution of interpersonal conflict.
All work environments will experience interpersonal disputes from time to time, and employers need processes to address such conflict effectively and consistently. Conventionally, this has meant having a grievance process to raise and investigate complaints that employees may make about one another.
UK Mediation’s Conflict Resolution Pathway is based on our 22 years’ experience of leading the way in the use of mediation and dialogue-building as a way to resolve interpersonal conflict.
It aims to:
- Provide a mechanism for the early and informal resolution of interpersonal conflict
- Identify when and how leaders and managers can support and empower staff in conflict resolution
- Support a cultural change away from conflict resolution being a win/lose, blame-focussed process

Early and informal conflict resolution
Support and
empower staff
Create a
collaborative culture
Request a copy of our Conflict Resolution Pathway!
Why adopt our Conflict Resolution Pathway?
UK Mediation CEO, Dr Mike Talbot, introduces our Conflict Resolution Pathway…
The Conflict Resolution Pathway has been tried, tested, and refined in NHS Trusts, private sector organisations, universities, government bodies, and EU institutions.
“UK Mediation has provided mediation services and training as part of the Council’s approach to resolving workplace conflict. This has been very successful and I would recommend them to other organisations wanting to do the same.”Karen Childs, HR Service Managerread more testimonials
Bassetlaw District Council