Videos

It seems that barely a week goes by without a high-profile case of workplace bullying or harassment hitting the headlines, and there are few areas of public life unaffected. Over the last 20 years, we have witnessed first hand how these types of issues can deteriorate and result in costly and time-consuming outcomes, such as disciplinary action and employment tribunals; …

UK Mediation CEO Dr Mike Talbot looks at a simulated online case in action, showing you how to deliver mediation virtually.

Find out how you can become a professional interpersonal mediator in this free 45-minute webinar.

NHS Trusts and private healthcare providers have long been aware of the benefits that mediation can provide in the workplace. Whether it be for disputes between colleagues, to resolve complaints, or to decide on the best course of treatment for patients, mediation can help to remove obstacles and re-open channels for productive dialogue. UK Mediation CEO, Dr Mike Talbot, presents …

Find out more about about the crossover between Alternative Dispute Resolution and legal procedures in this free webinar.

Mediation can be used to resolve complaints in the Housing, Healthcare and Higher Education sectors. In this webinar, we explore how.

This free webinar looks at the kinds of disputes that can occur in businesses and within B2B relations.

This topical webinar explores how mediation can be used to navigate a positive and productive return to the workplace.

This webinar looks at the psychology behind conflict: how we get into disputes and how we behave when in them.

Presented by Dr Mike Talbot, this webinar explores how you can become a professional workplace mediator.

Dr Mike Talbot shows you how workplace mediation can resolve a simulated dispute between two colleagues.

Local authorities have to deal with several different types of conflict, including workplace, neighbourhood and complaints disputes. Find out how mediation can resolve all of these conflicts in this webinar.

Universities and colleges can often suffer from all different types of disputes, including conflict between students, between colleagues, and even complaints against the institution. How can mediation help?

The Homelessness Reduction Act requires local authorities to provide services to people at risk of homelessness. How can mediation help?

Our next webinar, Launching a Mediation Service, offers practical advice on introducing mediation into organisations. Find out more in our webinar trailer.

Our next webinar looks at how mediation can be used to resolve neighbourhood disputes such as ASB and boundary issues – watch a short trailer for the presentation here.

In this free webinar, Dr Mike Talbot looks at the impact that social media and new technology have had on resolving interpersonal disputes.

This webinar looks at how mediation can be especially beneficial in high-pressure working environments such as those of the emergency services.

Watch our most recent webinar on Mediating Customer Complaints, presented by our CEO, Dr Mike Talbot.

This webinar looks at the issues surrounding social media’s part in modern interpersonal conflicts and consider how this should inform mediation practice.

Intimate relationships between co-workers can have negative consequences, both for those involved and the rest of the team. Watch this free webinar to find out how mediation can help.

Commercial mediation is a quick, cost effective, and private method of resolving disputes over goods and services. Find out more in this webinar.

‘How Mediation Works’ really lifts the lid on mediation. Based on the pioneering work of our founder and CEO, Dr. Mike Talbot, we’ll be looking at the anatomy and psychology of conflict: how we get into disputes, how we get stuck there, and what we need from an impartial third party in order to resolve a range of conflicts. Dr Talbot …