Videos

UK Mediation CEO, Dr Mike Talbot, presents a comprehensive webinar on the psychology behind bullying behaviour, as well as how mediation can be used to prevent it.

It seems that barely a week goes by without a high-profile case of workplace bullying or harassment hitting the headlines, and there are few areas of public life unaffected. Over the last 20 years, we have witnessed first hand how these types of issues can deteriorate and result in costly and time-consuming outcomes, such as disciplinary action and employment tribunals; …

Local authorities have to deal with several different types of conflict, including workplace, neighbourhood and complaints disputes. Find out how mediation can resolve all of these conflicts in this webinar.

Over the last 20 years, UK Mediation has worked with many local authorities throughout the country, helping them to resolve disputes between colleagues and/or members of the public, as well as training them to mediate these types of disputes themselves. This new webinar, presented by our CEO & Founder, Dr Mike Talbot, will look at disputes in these settings and …

Universities and colleges can often suffer from all different types of disputes, including conflict between students, between colleagues, and even complaints against the institution. How can mediation help?

View the trailer for our upcoming webinar, which will look at the role mediation can have in resolving disputes in universities and colleges. This includes student-student disputes, workplace conflicts between staff, and even complaints made against the learning provider. Register for the webinar here.

The Homelessness Reduction Act requires local authorities to provide services to people at risk of homelessness. How can mediation help?

Hear all about our upcoming December webinar on how mediation can be used to prevent mediation. Register for the webinar here.

We are often asked for help, support and advice on how organisations should go about setting up their own internal mediation panel. These are often organisations we have trained with our Interpersonal Mediation Practitioner’s Certificate course, so they know they have appropriately-qualified mediators, but need help with rolling out the service to their employees and other stakeholders. Presented by our CEO …

A comprehensive webinar on becoming a professional workplace mediator, building your reputation, growing your experience and establishing credibility. This is one of our most popular webinars, which we run every few months for people considering moving into workplace mediation, either as a full-time profession, or as an additional skill. Join UK Mediation’s Dr Mike Talbot as he presents this comprehensive webinar on becoming …

Our free monthly webinars are the easiest way to see what we have to offer. Each month, we take a different subject from the world of mediation and present a 40 minute talk, followed by your chance to ask questions. Our next two webinars perfectly complement each other and make essential viewing for anyone considering training as a mediator and …

Neighbourhood disputes are common and can cause a great deal of upset between people. Most of the time, things can be sorted out with a chat but, when communication breaks down, bad blood can set in and what began as a difference of opinion can quickly become a problem for everyone involved. This free webinar, aimed at housing professionals, ASB …

With social media and the internet playing such a huge role in our lives nowadays, it’s no surprise that it can also have a massive effect on our own interpersonal relationships. Over the past twenty years, we’ve worked with conflicts in workplaces, neighbourhoods, committees, charities, and in commercial settings, and have seen firsthand how much of it has been directly …

July’s webinar will examine the impact of new technology on interpersonal disputes and the practice of mediation. Watch this short trailer to find out more. You can find out more and sign up for the webinar here.

Based on the pioneering work of our founder and CEO, Dr. Mike Talbot, we’ll be looking at the anatomy and psychology of conflict: how we get into disputes, how we get stuck there, and what we need from an impartial third party in order to resolve a range of conflicts.

Mediation can be effective in many different types of workplaces, and especially beneficial in industries and settings that deal with much more extreme circumstances. And, whether it be the high stakes of the job, the lack of resources, or the inevitable stress, it’s no surprise that the emergency services are often more vulnerable to interpersonal conflict. It’s no surprise either …

A comprehensive webinar on becoming a professional workplace mediator, building your reputation, growing your experience and establishing credibility. This is one of our most popular webinars, which we run every few months for people considering moving into workplace mediation, either as a full-time profession, or as an additional skill. Join UK Mediation’s Dr Mike Talbot as he presents this comprehensive webinar on becoming …

It is fair to say that we all know what standard of service or quality of goods we would find satisfactory or acceptable. And if we do feel dissatisfied with a service or with a product that we have bought, most of us might well complain. Most complaints can be resolved at an early stage, with both sides simply talking …

University life can be a challenging time for many young people. Interpersonal conflicts between students, from low-level issues relating to their accommodation to more serious harassment cases, can often be resolved through mediation. Over the last 19 years, we have worked with student welfare professionals, accommodation staff, and students’ unions to enable them to incorporate mediation into their practice, as well …

Neighbourhood disputes are common and can cause a great deal of upset and bad feeling between people. Mediation provides an opportunity for people to communicate better, to understand one another’s concerns, and to jointly come up with ideas for how to end their dispute. This webinar, aimed at housing associations, tenants’ associations and landlords, focuses on all disputes affecting both tenants …

A comprehensive webinar on becoming a professional workplace mediator, building your reputation, growing your experience and establishing credibility.

This webinar looks at the issues surrounding social media’s part in modern interpersonal conflicts and consider how this should inform mediation practice.

When people share a working environment and spend a large amount of time together, it’s inevitable that relationships will occasionally develop beyond the platonic. However, intimate relationships between co-workers can have negative consequences, both for those involved and the rest of the team. Negative outcomes can include: Inappropriate behaviour in the workplace Changes to the office dynamic Perceived favouritism – especially …

Over the last eighteen years we have worked closely with many of the UK’s Health Authorities and NHS Trusts. We understand the challenges faced by Authorities and Trusts, and know how best to put some of our ideas about mediation and conflict resolution into action in this particular setting. Aimed at those working in the NHS, health authorities and similar …

Commercial disputes are usually about money, property, goods, and services: financial and contractual matters that could otherwise end up in court. Commercial mediation is a quick, cost effective, and private method of resolving your dispute: saving you from the stresses and costs of court, focussing on what everyone actually wants, and resolving your dispute amicably and consensually. More and more …

‘How Mediation Works’ really lifts the lid on mediation. Based on the pioneering work of our founder and CEO, Dr. Mike Talbot, we’ll be looking at the anatomy and psychology of conflict: how we get into disputes, how we get stuck there, and what we need from an impartial third party in order to resolve a range of conflicts. Dr Talbot …

Bullying and harassment in the workplace can lead to unhappy and unproductive employees. If left unresolved, these types of issues can deteriorate and result in costly and time-consuming outcomes, such as disciplinary action and employment tribunals.  Society has never been more aware of the problem of workplace bullying. Research has shown that six in 10 people have either been the …

Conflict can happen in any household, within any family, and in any socio-economic setting. But how come we don’t just sort out our disputes for ourselves, and why is it that conflict within neighbourhoods and homes creates such a big issue for us? This is a recording of the webinar our CEO and Founder, Dr Mike Talbot, presented on mediation …

‘How Mediation Works’ really lifts the lid on mediation, based on the pioneering work of our founder and CEO, Dr. Mike Talbot. Mike looks at the anatomy and psychology of conflict: how we get into disputes, how we get stuck there, and what we need from an impartial third party in order to resolve a range of conflicts.