A very enjoyable course with a good mixture of theory and practical exercises, and it was great to have the opportunity to practice using role play. The videos and online breakout rooms worked well, and the trainer was very personable and knowledgeable too!
I found the whole course very useful and the knowledge I have gained can definitely be put into practice in the future. I found the videos and group discussions very insightful too.
I was really pleased with the quick and efficient service that we received from UK Mediation. With their knowledge and expertise, we were able to defuse a situation with an amicable outcome that left the parties happy.
I found the course to be challenging and intensive in a very positive way! While the amount of role playing seemed excessive at first, each offered a unique and different opportunity for learning - thank you!
Brilliantly facilitated and so interesting throughout. I finished each day feeling as though I'd learned so much. I like how structured and formulaic the 7 steps are, and enjoyed seeing how they can be worked through in bite-sized chunks. Re-framing is a technique that I will aim to use in my personal and work life when trying to figure out someone's needs or frustrations.
Everything was clearly explained and presented. Very enjoyable!
Excellent course supported by trainer knowledge and use of role plays.
I found the case simulations really useful as they helped me to understand how to adapt my behaviour in conflict situations. The trainer was excellent too!
I thought the course was life-changing! Amazing! Really happy I attended and would recommend to others.
A great experience! The role plays were extremely useful and accompanied the theoretical work perfectly. We were easily able to see the group's development throughout the week.
Very good - I can't wait to get started! I will use the skills throughout the rest of my role at work.
I really enjoyed the course. It was a safe place for practice, which brought the mediation theory to life. Pace and balance of teaching and practice were perfect for me too.
An interactive and enjoyable course. Easy to understand and I really enjoyed the day.
I had a great day training with UK Mediation. The materials and content were very good and the trainer explained everything really well.
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About UK Mediation
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