A superb course, which exceeded my expectations. The pace of learning was perfect and I feel like the learning outcomes are now embedded in my practice.

Reneé McCulloch
Great Ormond Street Hospital

I would like to thank you for your excellent assistance in delivering the training. The approach was engaging throughout and was very well received by the attendees. The style of presentation was exceptional and I am very proud to have worked with you and learned from you.  

Michelle Williams
Head of Operations
Dental Complaints Service

This was the best and most intensive course I have been on for a long time. The flow and variety of training materials was excellent and kept my attention. The sessions were helped by the trainer's huge wealth of knowledge and experience as he could give actual examples.

Felicity Ashworth
Consultant Obstetrician and Gynaecologist
Buckinghamshire Healthcare NHS Trust

A very positive mix between theory, practice, time for reflection, and peer and tutor feedback. Examples used related directly to my practice and my own experiences were discussed - thank you!

Niki King
Aquilis Counsellor
Plymouth Hospitals NHS Trust

This has been a fantastic course! The trainer was engaging, clear, and really encouraged the group to take part. I have also learnt some useful skills that will become an important part of my tool kit at work.

Marie-Claire Flavin
Radiation Oncology Research Lead
Royal Surrey County Hospital

An excellent course with a fantastic trainer! The most useful aspect was the practical role play to implement the theoretical knowledge, which helped me gain confidence and a thorough understanding of mediation. The course was appropriately paced with enough time to reflect and learn.

Sarah Cook
Practice Management Consultant
British Dental Association

The course was both challenging and validating. I now feel more confident to approach local resolution in my workplace and will be more successful by applying these methods.

Louise Richards
Royal Cornwall Hospitals

I really enjoyed the course and I think that it has provided me with some really useful skills to take back into my role - hopefully, they will be able to prevent future issues from being addressed formally! Although the role play assessment was dreaded, it gave me a positive way to practice the skills required to undertake the mediation process.

Nichola Ogden
Business Support Manager
Stockport NHS Foundation Trust

The course has been excellent, with a good balance of theory and practice. I have learned the process of mediation and developed my skills through lots of practical application. The trainer also demonstrated a calm, knowledgeable and reassuring style, and coped with our questions and interest well.

Tracy Hill
Director of Strategy & Organisational Effectiveness
North West Boroughs NHS Foundation Trust

An excellent, well run course. The trainer was brilliant - very knowledgeable, approachable, and friendly.

Ellen Colley
Quality Improvement Manager
Healthcare Management Trust

The training was very thought-provoking and challenging in an informal way, and the trainer also made us feel relaxed and empowered to undertake mediation. I couldn't recommend the training enough and I have achieved all of the goals that I had!

Stephen Wright
Head of HR Business Partners

The course was well structured and I found it useful to go through each stage of mediation at a time. It was also a safe environment in which to practice the wide variety of scenarios and gain feedback from others.

Yvonne Draper
Assessment Manager
Health Education England

The best course I've ever done - thank you so much! The trainer made the learning so easy and I'm now raring to go! I can't fault their teaching style and there was nothing I didn't like about the course or how it was delivered. A very satisfied customer!

Gifty Arthur
Clinical Specialist, Safeguarding
Essex Partnership University NHS Foundation Trust

We’ve trained and resolved conflicts for some of the UK’s biggest brands…

Industry recognition

As well as great feedback from our customers, we also have a number of accreditations to give you added peace of mind.

Find out more
About UK Mediation

Discover more about UK Mediation, our approach to conflict resolution, our history and what we have to offer.

Find out more
Got a question?

Do you have a question about our training options, mediation services or maybe a general question about mediation – we’re always happy to talk.

Get in touch