Very productive and we got good guidance on how to help push our service forward, which has been a challenge for some time. It was good to have independent guidance.

Helen Hillier
Neighbourhood Manager

An excellent course that really got me thinking! The role plays, although they aren't usually my kind of thing, really helped with this particular subject.

Jacqueline Prendy
Neighbourhood Housing Officer
Moat Housing Association

I thoroughly enjoyed the training, which was very useful and gave opportunities to role play and be reflective - thought-provoking stuff! The skills gained will definitely help and develop my daily role.

Sara Broome
New Tenants Advisor
Rochdale Boroughwide Housing

Fantastic course - the group were engaged and enthusiastic from the start! As well as being able to set up an immediate mediation process, I feel that the skills we have learned can be used in day-to-day work and change our approach for the better.

Victoria Seales
Anti-Social Behaviour Manager
Flagship Group

An introduction to mediation - highlighting the difference between mediation and enforcement, showing that disputants can come up with their own solutions, the training has been very relevant, eye opening and informative.

Amanda Durber
Housing Team Leader
Staffordshire Housing Association

It has been a great experience, I have learned so much about myself and the role of a mediator.

Rachel Brown
Resident Mediator
Derwent Living

Excellent - the best training course I have been on recently! I would definitely recommend it to other professionals in the same line of work.

Fran Rhodes
Tenancy Management Facilitator
North Lincolnshire Homes

Good course structure, well executed. Informative and perceptive trainer.

Leigh-Anne Rogers
Housing Advisor
Solihull Community Housing

We’ve trained and resolved conflicts for some of the UK’s biggest brands…

Industry recognition

As well as great feedback from our customers, we also have a number of accreditations to give you added peace of mind.

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About UK Mediation

Discover more about UK Mediation, our approach to conflict resolution, our history and what we have to offer.

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Do you have a question about our training options, mediation services or maybe a general question about mediation – we’re always happy to talk.

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