All really useful stuff and very applicable to the role I am currently in. The course has increased my confidence and was very enjoyable as well. Thank you!
One of the most interesting courses I have ever attended - it has taught me so much about mediation skills that can translate into areas of my work and personal life! I have also thoroughly enjoyed learning from the trainer, who was fantastic at coaching and positively encouraging everyone to succeed.
Very impressed with teaching style. The trainer really got me thinking. Thoroughly enjoyed it and learned a lot!
Thank you for a fantastic two days! The trainer was brilliant, had great knowledge of the subject, and engaged very well with the group. I felt very supported and gained a fantastic insight into how mediation works.
A very professional and well-pitched delivery that recognised the group's existing skills and experience. The case scenarios were very realistic with a balance between those that were specific to our role, as well as those that presented a challenge due to their different circumstances. This helped to reinforce the concept.
The course was excellent in that it demystified the idea of resolving conflict - something we have all run scared from in the past!
The most useful part of the course was the opportunity to practice, discuss feedback, and ask questions. It was highly relevant and very enjoyable.
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