Testimonials
 An excellent training course! It had a good balance of theory, practice, and video examples, and I have learnt new skills which I will definitely try to implement in my role. Fellow colleagues and the trainer made the training very useful and enjoyable too!Aliya Shah  Very insightful two days with lots of practical role play.Olena Cresswell  Very good – Learned a lot about myself and how I deal with situations.Suzanne Armitage  This was an excellent day. Well facilitated and provided lots of information and opportunities to discuss issues.Noreen Sinclair  I learned some useful skills to enhance my HR role, and the role plays and handbook were great too.Jude Leeming |
 Really enjoyed the course - I learnt a lot. The role play was particularly useful as I couldn't get this elsewhere. There was a lot covered, but I wouldn't want to lose any of it.Kate Servant  Very good - the trainer was fantastic! I really enjoyed the course, especially role playing a mediation session.Catherine Lane  I felt the course was excellent. The trainer was excellent in her approach, teaching and guidance. I feel I have learned a lot and really developed my skills moving forward.Chris Howard  This course was amazing! A brilliant tutor who created a deep learning structure. To get the learning outcomes in 4 days is incredible.Andrew White  Brilliant! It's been a great week. The course content, trainer, and venue were all great and I feel 100% confident to start practising mediation with the skills I have learnt.Angie Mugadza |
 I enjoyed the course and found it to be very useful. It has given me some good ideas on dealing with conflict in my role, as well as helping me to understand my own strengths and weaknesses. The trainer was also very encouraging and had great presentation skills.Caroline Capon  The course was extremely useful. It has made me consider how I resolve workplace disputes, and I will use the new skills learned in future situations.Chris Walker  Really useful course providing insight into mediation and guidance for me as a line manager handling disputes at a local level as a facilitator.Jacqueline Hudson  The dispute simulations were really beneficial. Learnt new techniques around actually facilitating questions and re-framing. Skills learnt will enable me to ensure mediation is carried out correctly in the workplace.Sally Cunningham |
We’ve trained and resolved conflicts for some of the UK’s biggest brands…
Industry recognition
As well as great feedback from our customers, we also have a number of accreditations to give you added peace of mind.
Find out more
About UK Mediation
Discover more about UK Mediation, our approach to conflict resolution, our history and what we have to offer.
Find out more
Got a question?
Do you have a question about our training options, mediation services or maybe a general question about mediation – we’re always happy to talk.
Get in touch