Testimonials
 Really enjoyed the course - I learnt a lot. The role play was particularly useful as I couldn't get this elsewhere. There was a lot covered, but I wouldn't want to lose any of it.Kate Servant  The trainer has provided me with the knowledge and examples of why, when and how certain situations should or could be handled to receive positive or amicable outcomes. I have thoroughly enjoyed this short course.Lee Carneson  I really enjoyed the training and feel that it has equipped me with the relevant skills and knowledge to start mediating. The course leader was excellent throughout - their knowledge, advice, and guidance were all extremely beneficial. The delivery and practical role play sessions were equally useful. Thank you!Claire Hunter  This was an excellent course. Well facilitated and provided lots of information and opportunities to discuss issues.Noreen Sinclair  Brilliant! It's been a great week. The course content, trainer, and venue were all great and I feel 100% confident to start practising mediation with the skills I have learnt.Angie Mugadza |
 An excellent training course! It had a good balance of theory, practice, and video examples, and I have learnt new skills which I will definitely try to implement in my role. Fellow colleagues and the trainer made the training very useful and enjoyable too!Aliya Shah  Very good - the trainer was fantastic! I really enjoyed the course, especially role playing a mediation session.Catherine Lane  I felt the course was excellent. The trainer was excellent in her approach, teaching and guidance. I feel I have learned a lot and really developed my skills moving forward.Chris Howard  The dispute simulations were really beneficial. Learnt new techniques around actually facilitating questions and re-framing. Skills learnt will enable me to ensure mediation is carried out correctly in the workplace.Sally Cunningham  A very enjoyable and informative course. The course made me reflect on my own practice and language, and I received encouragement and helpful feedback. Really, really useful.Janet Vick |
 I enjoyed the course and found it to be very useful. It has given me some good ideas on dealing with conflict in my role, as well as helping me to understand my own strengths and weaknesses. The trainer was also very encouraging and had great presentation skills.Caroline Capon  The course was extremely useful. It has made me consider how I resolve workplace disputes, and I will use the new skills learned in future situations.Chris Walker  Really useful course providing insight into mediation and guidance for me as a line manager handling disputes at a local level as a facilitator.Jacqueline Hudson  I learned some useful skills to enhance my HR role, and the role plays and handbook were great too.Jude Leeming  Really loved the content and structure of the course. It was a great group, who really made the most of the opportunity and were supportive of one another. Can't wait to apply the learning!Amy Thornton |
We’ve trained and resolved conflicts for some of the UK’s biggest brands…
Industry recognition
As well as great feedback from our customers, we also have a number of accreditations to give you added peace of mind.
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About UK Mediation
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