The course provided great support with real-time constructive feedback. The trainers were flexible, supportive and knowledgeable, and thoroughly encouraged group participation. Thank you!
I found the encouragement of the trainer vital and the roleplay useful to see and feel how the process can go. I can see my training being useful and there are a number of opportunities for me to use it. I have enjoyed this course and felt the trainer was excellent.
This course equipped me with some extremely useful skills and techniques that I'll be able to use when mediating a range of situations. The trainer was wonderful, knowledgeable and extremely supportive, and I would highly recommend this course to anyone that has to deal with conflict.
Really worthwhile to take time out of our busy schedule. Good to look at a service user focused solution.
I really enjoyed the training and materials provided. The scenarios and examples were useful, there was a good balance of group work and discussion, and the trainer was clear, precise, and very informative.
As much as I hate doing role play, I found this the most useful aspect because it brought together everything we had learned. The course has been very intense and tiring, but also amazing - I feel like I’ve learnt loads!
The course was very insightful and well planned. Everyone was encouraged to participate. I learnt how to adapt mediation to different cases.
The four days were overwhelming, emotional, and hard work, but thoroughly worth it. I left feeling energised and hopeful about my future work within the mediation service.
UK Mediation were very easy to work with, they organised a session quickly, were clear about what they could achieve and were able to engage both parties in the mediation on the day which helped them work towards a suitable resolution.
An excellent course which provided opportunities for review of practice, reflection, and identifying improvements for our own service.
There were no areas for improvement! The trainer was fantastic - his knowledge and way of presenting was fab - and I now feel that mediation is a skill that I am able to use in my working practice.
The course has been a fantastic, very informative and pleasant experience. The trainer style helped me to understand really well what was being taught. This has been one of the best training courses I have ever been on.
We’ve trained and resolved conflicts for some of the UK’s biggest brands…
As well as great feedback from our customers, we also have a number of accreditations to give you added peace of mind.Find out more
About UK Mediation
Discover more about UK Mediation, our approach to conflict resolution, our history and what we have to offer.Find out more