
Our relational model of mediation explained…
Here at UK Mediation, we treat conflict as a failure of dialogue and as a breakdown in an interpersonal relationship: whether that is a relationship in a workplace, a commercial setting, a neighbourhood, within a family, or anywhere that we need to get people talking.
Our relational model, re:talk, has arisen from twenty years of UK Mediation’s pioneering work, Dr Mike Talbot’s own doctoral studies, and lessons learned from conducting thousands of mediation cases.
Why is a relational model of mediation important?
Defines how and why mediation works
There are well-established practices in mediation, but few people can say why or how they work. It raises the very important question of “What does the mediator add to a conflict resolution process?”
Explains and predicts
It helps to both explain and predict what happens in mediation, and gives a far better understanding of where conflict comes from.
Highlights dialogue building
Not all mediation cases have to reach an ‘agreement’: dialogue-building is an end in itself and allows clearer insight into why mediation usually works and sometimes does not.
Helps us improve our practice
When mediation doesn’t work, a theoretical model can help us to understand how to continually improve what we do.
Restores dialogue
Repairs relationships
Rebuilds teams
WEBINAR: The Psychology of Conflict

Bespoke in-house training
Our training can also be tailored to your organisation’s needs and delivered at a time and place of your choice. This is ideal for a number of individuals from the same company.
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Train to become a mediator
With a number of dates scheduled at venues across the country, our accredited mediation training course is perfect for individuals looking to become a mediator.
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Need a little help?
Still not sure of the best option for you? Speak to one of our mediation training experts on 0800 772 0778, or you can send us a message through our website below…
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